Welcome!

Recurring Revenue Authors: Yeshim Deniz, Carmen Gonzalez, Chander Damodaran, Elizabeth White, Zakia Bouachraoui

Blog Feed Post

Oracle EPM Index II – Businesses Combat Recession with Principles of Enterprise Performance Management

Oracle & Quocirca Report Shows Businesses Acknowledging Role of Finance in Monitoring Performance across All Operations; Stakeholder Engagement Is Still Low

Reading, UK - January 19th, 2010
News Facts
  • Oracle today launches Oracle Enterprise Performance Management (EPM) Index II - the second study to investigate the progress of business towards Management Excellence. Conducted by analyst group, Quocirca, Oracle EPM Index II assesses the ability of businesses in Europe and North America to unite management processes and information systems to form a consolidated view of business performance.

  • Calculated on a scale of 0 to 10, the overall Index for all of the surveyed countries has leapt by 38% from 5.13 in the first report to 7.04 in Oracle EPM Index II. The increase reflects an improvement in performance management confidence across all geographies, sizes of organisations and all verticals.

  • Oracle attributes this rise in confidence about enterprise performance management to the global economic situation. The first EPM Index was conducted in January 2009 as businesses grappled with the deteriorating economic outlook. The consequent assessment of operational efficiency highlighted the lack of integration and the poor quality of information exchange between key business functions.

  • Rather than signifying any material improvements, the stronger performance in Oracle EPM Index II reveals that the majority of businesses now feel more confident about their ability to address these shortcomings.

  • As with the first report, the research for Oracle EPM Index II asked 800 business decision makers in Europe and North America to rank their organisations on the quality of their processes and accuracy of information governing the six inter-dependent areas of EPM: the stakeholder environment, market model, business model, business plan, business operations and business results.

  • Along with increased confidence about progress towards Management Excellence, results from the six key areas assessed in EPM Index II reveal that businesses:

    • Increasingly accept the need to adhere to the principles of enterprise performance management.

    • Perceive significant improvements in their strategic planning and reporting processes.

    • Are still too internally focused, at the expense of wide-ranging stakeholder expectations, and have comparatively weak levels of integration between the operational areas.

    • Have an increased focus on customer loyalty to drive growth as opposed to new products, services or geographies.

    • Now generally acknowledge the importance of Business Intelligence as a key reporting tool.

Supporting Quote

  • Frank Buytendijk, vice president and fellow of Enterprise Performance Management, Oracle Corporation, said: "The findings from the Oracle EPM index II reveal that businesses feel more confident how to handle the new reality of today's economy. The improved Index doesn't as much signal any material advances, but this rediscovered confidence creates the preconditions for real improvement to take place. Comparing it to a rise in consumer confidence preceding a spending increase, this increase in performance confidence will precede new projects and improved ways of working. Finance departments have spent 2009 fixing broken processes and information flows. The findings from Oracle EPM Index II reveal that businesses now understand better that key management performance processes need to be integrated."

  • Alain Blanc, senior vice president, Oracle EPM and BI EMEA, Western Europe Applications, said: "Overall, it is very encouraging to see that businesses are making good progress in their quest for Management Excellence. The research really highlights the value of improving the integration between all of the various EPM processes."

  • Clive Longbottom, research director, Quocirca, said: "The interesting findings for Quocirca are the growth in realisation of how the six areas need to be better drawn together, yet the incapability for this to be done at this stage. What we are seeing is part of an overall EPM journey - from a siloed approach last March, through to a better understanding of the need now. Quocirca believes that, with the right tools in place, organisations can now build on this and move forward into a far more cohesive and coherent set of EPM processes"


Headline Findings from the Research

Business Acceptance of the Principles of EPM

  • The Oracle EPM Index II demonstrates greater acceptance of the need for close integration and a consolidated view of the six processes supporting enterprise performance management and progress towards Management Excellence:

    • Nearly a third of companies now consider that the six processes are interlinked and require an integrated approach (up from one-fifth).

    • Previously, over a quarter of businesses thought the six processes could be viewed in isolation. This is now down to under 5%.

  • Buytendijk said: "Those countries which have a more consistent level of attention across all EPM processes - indicated by low variations between the six sub-indices - generally have better overall performance. Organisations need to pay attention to all their critical Management Excellence processes to ensure that they are best placed to adapt to, and capitalise on, ever evolving economic and market conditions."

Confidence in Strategic Planning and Reporting

  • The Oracle EPM Index II reveals that businesses perceive significant improvements in their strategic planning and reporting processes:

    • The largest proportional increases in overall values in the EPM Index II are in the areas Business Plan (44%) - which assesses the capacity of business planning to respond to changing operational circumstances and market conditions - and Market Model (40%), which assesses the ability of organisations to fully understand and thus capitalise on their position in the sector and changing market dynamics.

    • In absolute terms, the Business Results Index at 7.32 has become the strongest which reflects the increased pressure on being able to report solidly on actual results.

  • Buytendijk said: "The Index for Business Plan has made a particular improvement, from below average in the first report to above average now. This underlines how businesses are taking more care in their business planning process to make best use of available resources. The improved Index for Market Model also emphasises the focus businesses are placing in more effective planning - firms are applying more rigour to the process of identifying the best opportunities, determining competitive differentiators and ultimately creating a competitive advantage."

Stakeholders Overlooked - Businesses Too Internally Focused and Lacking Integration

  • However, other findings from Oracle EPM Index II reveal that businesses are still too internally focused and have poor levels of integration between operational areas:

    • Stakeholder Engagement, the process of connecting corporate strategy with the interests of key stakeholders (employees, customers, suppliers, regulators, society, and investors), has worsened in relation to the other indices and the average.

    • Overall, although each Index has made a marked improvement on the previous cycle, the variation between the indices has increased, which suggests that little focus appears to have been put on integrating between areas of the business to further improve overall performance.

  • Buytendijk said: "It would appear that there is still too much focus on internal business matters in organisations' finance departments. For long term health, a company should solicit contributions from its stakeholders to drive business performance - a key part of meeting stakeholder expectations. Those countries which paid most attention to their stakeholders - such as France and Germany - also made the most progress in achieving Management Excellence.

Increased Focus on Customer Loyalty to Drive Growth

  • The Business Model Index reveals an increased focus on customer loyalty to drive growth. Although winning new customers still ranks as most important overall, a comparison of what companies will be concentrating on to drive growth as we emerge from recession shows a move from new products and services (from second and third in the first report to third and fourth in EPM Index II) to reducing customer churn (from fourth to second).

  • Buytendijk said: "Reducing customer churn has become a much higher priority, indicating that businesses are looking to maximise what they already have, rather than investing too much in higher-risk activities such as new products/services or attacking new geographies. New geographies and new channels, while still growing in overall importance, remain down the list of priorities for organisations."

Business Intelligence (BI) Revealed to Be a Key Reporting Tool for Management Excellence

  • The first report showed a strong correlation between organisations who considered BI an important reporting tool and their overall Index score. This suggested that organisations which recognise the capabilities of BI had made better progress towards Management Excellence.

  • This correlation is even clearer in Oracle EPM Index II. Those companies who rate BI as an "important tool" or a "major means of monitoring and reporting" have overall Index scores well above the overall average (7.4 and 7.5 respectively - the amount by which they exceed the average has roughly doubled from the first report).

  • More generally, there is increased recognition of BI's capabilities and the role it plays in attaining Management Excellence:

    • Over half of respondents regard BI as an important reporting tool (compared with one-fifth in the previous report).

    • The number of respondents dismissing BI as an expensive visualisation tool or who are "not sure" about it has decreased from 40 per cent to 12.

Supporting Resources

Notes to Editors:

Quocirca conducted the research in November and December 2009. 800 organisations have been interviewed in the following countries/regions: Belgium/Netherlands; France; Germany/Switzerland; Iberia; Italy; Nordics; North America; UK.
100 organisations were interviewed in each group, to give statistical validity.
Interviewees were senior personnel involved with finance processes.
Large (> $100M revenue) and very large (> $1Bn) organisations were selected by Quocirca for interview.

About Oracle
Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com

Trademarks
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contacts:
Marc Sparrow
CMG for Oracle
+44 (0) 207 067 0480

Steve Walker
Oracle
+44 (0) 118 924 0779

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

IoT & Smart Cities Stories
The Japan External Trade Organization (JETRO) is a non-profit organization that provides business support services to companies expanding to Japan. With the support of JETRO's dedicated staff, clients can incorporate their business; receive visa, immigration, and HR support; find dedicated office space; identify local government subsidies; get tailored market studies; and more.
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
AI and machine learning disruption for Enterprises started happening in the areas such as IT operations management (ITOPs) and Cloud management and SaaS apps. In 2019 CIOs will see disruptive solutions for Cloud & Devops, AI/ML driven IT Ops and Cloud Ops. Customers want AI-driven multi-cloud operations for monitoring, detection, prevention of disruptions. Disruptions cause revenue loss, unhappy users, impacts brand reputation etc.
Atmosera delivers modern cloud services that maximize the advantages of cloud-based infrastructures. Offering private, hybrid, and public cloud solutions, Atmosera works closely with customers to engineer, deploy, and operate cloud architectures with advanced services that deliver strategic business outcomes. Atmosera's expertise simplifies the process of cloud transformation and our 20+ years of experience managing complex IT environments provides our customers with the confidence and trust tha...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
As you know, enterprise IT conversation over the past year have often centered upon the open-source Kubernetes container orchestration system. In fact, Kubernetes has emerged as the key technology -- and even primary platform -- of cloud migrations for a wide variety of organizations. Kubernetes is critical to forward-looking enterprises that continue to push their IT infrastructures toward maximum functionality, scalability, and flexibility. As they do so, IT professionals are also embr...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
As you know, enterprise IT conversation over the past year have often centered upon the open-source Kubernetes container orchestration system. In fact, Kubernetes has emerged as the key technology -- and even primary platform -- of cloud migrations for a wide variety of organizations. Kubernetes is critical to forward-looking enterprises that continue to push their IT infrastructures toward maximum functionality, scalability, and flexibility.
Today's workforce is trading their cubicles and corporate desktops in favor of an any-location, any-device work style. And as digital natives make up more and more of the modern workforce, the appetite for user-friendly, cloud-based services grows. The center of work is shifting to the user and to the cloud. But managing a proliferation of SaaS, web, and mobile apps running on any number of clouds and devices is unwieldy and increases security risks. Steve Wilson, Citrix Vice President of Cloud,...