Welcome!

Oracle Authors: Elizabeth White, Lori MacVittie, Avi Rosenthal, Michael Meiner, Carmen Gonzalez

News Feed Item

How to Coach Star CEOs

NEW YORK, Nov. 28, 2012 /PRNewswire/ -- "When you look at the top players in any field – whether it's the NFL or politics, tennis or business – even the 'best of the best' can dramatically improve his or her performance with coaching," says Stephen Miles, an advisor to chief executive officers of top global corporations and founder and CEO of The Miles Group.

(Logo: http://photos.prnewswire.com/prnh/20121114/NY12516LOGO)                                                                                                                             

"For CEOs, there is no off-season," says Mr. Miles. "They need to constantly quarterback multiple constituencies as well as communicate effectively with their boards, and these interactions can challenge even the most talented corporate chiefs. A CEO may be a brilliant creative mind or strategic thinker – but may need coaching to improve their board relations or boost their effectiveness as a corporate leader."

Mr. Miles, who is brought in by boards to help refine leadership styles of sitting CEOs or assist in onboarding new chief executives, explains that feedback at the top can be elusive. "When you reach a certain level, there are many fewer people giving you advice – especially inside the company. But even the most talented CEOs have their blind spots, and can use constructive feedback to leverage an already-gifted mind."

Having worked with some of the world's top business leaders, Mr. Miles has advice for those surrounding CEOs – including their boards – on how to best navigate the delicate path of coaching high-performers.

5 Tips for Coaching Star CEOs (Plus One Work-Around)

  1. Establish credibility. "Genius leaders don't want to work with just anyone, and they will balk at a cookie-cutter approach to coaching. To influence this person, you have to have content credibility that is established through your experiences and track record. You can't waste their time by getting up to speed on their time, so you must go into the situation knowing the circumstances and context. Once you are 'in' with the CEO, and become one of his or her trusted advisors, the impact of your work together multiplies geometrically."
  2. Understand what you can change – and what you can't. "One of the first things I hear when I am in the boardroom discussing a potential CEO coaching engagement is that 'the CEO is not really that coachable.' And the fact is, I am not going to change someone's foundational leadership style. What we can change is to add range to their style that they can apply to different situations. For example, a CEO may require a more facilitative approach when he or she is leading a brainstorming session with a team, but a more directive approach in a situation where a decision has been made and the focus is on the 'how,' not the 'what.' CEOs need a broad range of styles at their disposal so that they can increase their overall effectiveness tremendously."
  3. Focus on improving performance vs. fixing what is broken. "There is often an education process that starts when approaching the coachee – that this is high-performance coaching, not remediation. This is not the time to put up the mirror and describe in gory detail all the things that are wrong with them. Like Steve Jobs or Larry Ellison, most geniuses have extreme behaviors, many of which may have contributed to their business success. So coaching these leaders requires focusing on the one or two areas that really will make a difference in improving their leadership effectiveness."
  4. Pay homage. "Let's face it, CEOs are human, and every human being has an ego. Even a brilliant CEO – or maybe especially a brilliant CEO – needs you to understand what they are good at. By affirming who they are and understanding their specific situation in detail, you can begin to gain their trust and influence their behavior."
  5. Be gradual. "While some CEOs might be a bit resistant to change, an equally problematic issue may be the type-A CEO who wants to change too quickly. He or she may want to be the 2.0 version the very next day, and this can be a catastrophic error. If CEOs try to implement their new 'style' before they are ready and have a bad experience, they will never try it again and often will retrench even further into their old form. The key is to practice adding range to their style, first through role play and then gradually in safe environments, while over time adding to their skill level and adding to the degree of difficulty. As they reinforce the new behaviors in increasingly difficult environments, they build their own confidence with the approach and eventually it becomes part of their foundational style."

The work-around: bring in the CEO's "right hand man." "For leaders who are truly uncoachable, you have to improvise. There are individuals like Steve Jobs who are genius but are highly unlikely to be changed through any type of coaching. In these situations, we can use organizational design and complementary leaders to enhance the overall genius. Apple installed the Chief Operating Officer role and recruited Tim Cook to come into the company and complement their genius founder and CEO, which he did remarkably well. This allowed Steve to focus on what he liked to do and Tim did everything else, allowing the entire system to function at a much higher and more effective level."

"When the CEO starts to 'get it,' the coaching process can have significant returns for the company and tremendously help the CEO himself or herself," says Mr. Miles. "We can see a CEO's relationship with his or her board absolutely transform. As UCLA coach John Wooden said, 'it is what you learn after you know it all that counts.'"

Named by Bloomberg Businessweek as "the rising star of CEO consulting," Stephen A. Miles is the founder and CEO of The Miles Group, which develops talent strategies for organizations, cultivates high-performing individuals and teams, and ensures effective leadership transitions through readiness coaching and succession.

To speak with Stephen Miles, please contact Suzanne Oaks or Davia Temin of Temin and Company at 212-588-8788 or [email protected].

 

SOURCE The Miles Group

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...

The BPM world is going through some evolution or changes where traditional business process management solutions really have nowhere to go in terms of development of the road map. In this demo at 15th Cloud Expo, Kyle Hansen, Director of Professional Services at AgilePoint, shows AgilePoint’s unique approach to dealing with this market circumstance by developing a rapid application composition or development framework.
"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com), moderated by Ashar Baig, Research Director, Cloud, at Gigaom Research, Nate Gordon, Director of T...
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover how hardware commoditization, the ubiquitous nature of connectivity, and the emergence of Big Data a...
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada. Our partner network encompasses some 300 of the world's leading systems integrators and security s...
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Nigeria has the largest economy in Africa, at more than US$500 billion, and ranks 23rd in the world. A recent re-evaluation of Nigeria's true economic size doubled the previous estimate, and brought it well ahead of South Africa, which is a member (unlike Nigeria) of the G20 club for political as well as economic reasons. Nigeria's economy can be said to be quite diverse from one point of view, but heavily dependent on oil and gas at the same time. Oil and natural gas account for about 15% of Nigera's overall economy, but traditionally represent more than 90% of the country's exports and as...
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session at @ThingsExpo, Ryan Bagnulo, Solution Architect / Software Engineer at SOA Software, focused on desi...
"At our booth we are showing how to provide trust in the Internet of Things. Trust is where everything starts to become secure and trustworthy. Now with the scaling of the Internet of Things it becomes an interesting question – I've heard numbers from 200 billion devices next year up to a trillion in the next 10 to 15 years," explained Johannes Lintzen, Vice President of Sales at Utimaco, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"For over 25 years we have been working with a lot of enterprise customers and we have seen how companies create applications. And now that we have moved to cloud computing, mobile, social and the Internet of Things, we see that the market needs a new way of creating applications," stated Jesse Shiah, CEO, President and Co-Founder of AgilePoint Inc., in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the industry’s first all flash version of HyperConverged Appliances that include both compute and storag...
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
Code Halos - aka "digital fingerprints" - are the key organizing principle to understand a) how dumb things become smart and b) how to monetize this dynamic. In his session at @ThingsExpo, Robert Brown, AVP, Center for the Future of Work at Cognizant Technology Solutions, outlined research, analysis and recommendations from his recently published book on this phenomena on the way leading edge organizations like GE and Disney are unlocking the Internet of Things opportunity and what steps your organization should be taking to position itself for the next platform of digital competition.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at @ThingsExpo, Andrew Bolwell, Director of Innovation for HP's Printing and Personal Systems Group, discussed how key attributes of mobile technology – touch input, sensors, social, and ...