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Recurring Revenue Authors: Liz McMillan, Elizabeth White, Pat Romanski, Yeshim Deniz, Carmen Gonzalez

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Upgrade Fear Not a Factor: 100 Oracle Customers Saved up to 70% on Oracle EBS Upgrades

While many Oracle customers are delaying their ERP upgrades (often for up to five years) due to fears about uncertain project lengths and costs, more than 100 Oracle E-Business Suite (EBS) customers have moved forward using automated upgrade technology from Panaya to plan and implement their upgrade projects.

Companies risk falling behind on key regulatory, legislative and business-practice changes due to delays in implementing vital upgrades to mission critical ERP systems. However, as these 100 Oracle customers have conclusively proved, the risk and the challenge of a smooth and rapid upgrade project can be significantly mitigated – by a factor of 50 – 70% – and should no longer be a deciding factor in upgrade decisions.

The City of Las Vegas, one of Panaya’s newest customers, used Panaya to great effect to overcome the fear factor uncertainties. Having counted on Oracle’s EBS to support its operations since 1998, the City needed to upgrade to the Oracle EBS 12 platform prior to Oracle’s announced end-of-life support for their 11.5 system. With 2,600 employees using their system for daily transactions or self-service tasks, this was a critically important upgrade process with no room for failure.

Kathleen Fauerbach, City of Las Vegas Enterprise Project Manager, was tasked with leading the upgrade project. She received RFP responses ranging from $600,000 to $2,000,000 and needed to inject some certainty into the process. The Panaya solution was evaluated and ultimately chosen, enabling the City to self-manage the EBS upgrade and deliver considerable time and money benefits:

  • 50% saved on project duration
  • 50% saved on code corrections
  • 35% saved on unit testing
  • $100,000 saved on technical consulting
  • Project was completed at $400,000 under the budget projected by the RFPs

When asked about the biggest benefit of the Panaya solution, Fauerbach cites the ability to plan accurately: “All that upfront work with Panaya helped us. Letting us know what we needed to focus our time on - that was immeasurable. And there were no surprises, which we were glad to see.”

Oracle customers, including Oracle’s biggest global customer and many other Fortune 500 companies, are rapidly turning to Panaya to assist them in their upgrades to EBS R12, passing the 100-customer milestone just one year after launching its upgrade automation solution for R12 upgrades.

Undertaking upgrades, especially mission critical ones, is always a challenge, according to Yossi Cohen, CEO of Panaya: “The fear factor need not apply any more. Panaya’s solution removes the guesswork that can lead to hesitation in carrying out necessary upgrade work. We have seen from extensive experience, that projects can get done in less time, with less risk and with greater certainty – freeing resources for other critical uses.”

To learn more about Panaya’s automated EBS R12 upgrade, click here.

About Panaya

Panaya's software-as-a-service helps companies that use SAP or Oracle reduce 70% of their upgrade and testing risk and effort. Utilizing a cloud-based supercomputer, Panaya simulates the upcoming upgrade, automatically pinpointing which custom programs will break as a result of the upgrade and automatically fixing most of these problems. Panaya's testing solutions dramatically expedite ERP testing and eliminate the need for manual test script maintenance. Seamlessly capturing business knowledge in the background, as users work with the ERP applications, Panaya automatically generates plain-English test scripts that are rapidly executed and continually self-adjust based on test results. For further information visit the Panaya web site at www.panayainc.com.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. Oracle and other Oracle products and services mentioned herein as well as their respective logos are trademarks of Oracle. All other product and service names mentioned are the trademarks of their respective companies.

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