Welcome!

Recurring Revenue Authors: Elizabeth White, Liz McMillan, Pat Romanski, Ed Featherston, Jamie Maidson

News Feed Item

El Grupo Unicomer implementará las soluciones móviles Starmount Engage en tiendas de 19 países: toda Centroamérica, el Caribe, Ecuador y Estados Unidos

Starmount anunció hoy que el Grupo Unicomer, una de las principales cadenas de tiendas retail en Centroamérica, el Caribe, Ecuador y Estados Unidos está implementando aplicaciones para pedidos de ventas y gestión de pedidos a través de dispositivos móviles para mejorar el servicio al cliente. El Grupo Unicomer opera más de 700 tiendas de electrodomésticos, productos electrónicos de consumo y muebles, bajo diferentes marcas en Centroamérica, el Caribe, Ecuador y Estados Unidos.

Como parte de la implementación de la solución de Oracle® para Puntos de Venta (POS) en Unicomer por parte de Starmount, se están adaptando las aplicaciones móviles de Starmount al modelo de negocios de ventas de productos de precio alto a crédito del Grupo Unicomer. Al utilizar la aplicación de POS/Sistemas de Tiendas para dispositivos móviles basada en Starmount Engage, los representantes de ventas pueden iniciar y completar las transacciones directamente desde la sala de exhibición –es decir, tomar pedidos, aceptar solicitudes de crédito, revisar las condiciones de crédito y planes de pago, y coordinar las entregas de electrodomésticos y muebles sin tener que alejarse del cliente en ningún momento.

Asimismo, el Grupo Unicomer planea implementar Starmount Connect, una plataforma de captación de compradores omnicanal que ayuda a las tiendas a ofrecer una experiencia más rica a sus clientes, así como a salvar la venta en la tienda. Al utilizar la plataforma Connect, los representantes de ventas del Grupo Unicomer tendrán acceso a comparaciones de productos, recomendaciones y comentarios acerca de los mismos, información sobre la disponibilidad de productos e información adicional. Esto los ayudará a completar las ventas y brindar una experiencia de compra mejor informada a los clientes.

Las aplicaciones de Starmount manejarán con facilidad las complejidades de usar varias monedas, idiomas y países. Asimismo, Starmount suministrará al Grupo Unicomer una sola plataforma para procesar los pedidos de ventas de todas las marcas reconocidas de la cadena, tales como La Curacao, Courts, Lucky Dollar, Almacenes Tropigas, Artefacta y Gollo, perfectamente integrada con los sistemas de punto de venta actuales y futuros.

Guillermo Simán, vicepresidente de la junta de directores y vicepresidente ejecutivo del Grupo Unicomer puntualizó: “Las nuevas aplicaciones nos ayudarán a mejorar la experiencia del cliente y el rendimiento de todas nuestras tiendas, y nos permitirán responder a nuevas oportunidades del mercado con mayor rapidez”.

Mario Fermán, vicepresidente de tecnología del Grupo Unicomer, comentó: “El Grupo Unicomer atiende a más de dos millones de clientes que realizan sus compras a crédito en toda la región, y la tecnología de Starmount es clave para que podamos brindarle al cliente los mayores niveles de satisfacción, al tiempo que modernizamos nuestras plataformas de aplicaciones generales".

Joe Pisano, presidente y vicepresidente ejecutivo de operaciones de Starmount, declaró: “El trabajo que ha realizado Starmount con el Grupo Unicomer demuestra la flexibilidad de nuestras soluciones para ventas a través de dispositivos móviles y nuestra capacidad de ayudar a las cadenas retail realizar su visión de tecnología móvil en todas sus marcas”, y agregó: “El Grupo Unicomer representa una marca muy respetada en América Latina, y Starmount ve con mucho entusiasmo el poder trabajar con ellos para adaptar nuestras soluciones móviles a su modelo único de captación de clientes”.

Acerca del Grupo Unicomer

El Grupo Unicomer (www.unicomergroup.com) consta de más de 700 tiendas de electrodomésticos, productos electrónicos de consumo y muebles, que operan bajo diferentes marcas en Centroamérica, el Caribe, Ecuador y Estados Unidos. El Grupo Unicomer es líder en tiendas retail en la región en cuanto a participación de mercado y reconocimiento de los clientes. Emplea a más de 12.000 colaboradores y cuenta con más de tres millones de pies cuadrados de área de ventas en todas sus tiendas. El Grupo Unicomer trabaja bajo los estándares éticos corporativos más estrictos, y apoya una serie de iniciativas educativas, deportivas y de responsabilidad social en las áreas más vulnerables de los países en los que opera.

Acerca de Starmount

Las soluciones de software de Starmount traen la riqueza de la Web y el poder de la tecnología móvil a la tienda, donde las cadenas retail pueden establecer interacciones más personalizadas, relevantes y dinámicas con los clientes. Desde las ventas a través de dispositivos móviles y las plataformas de captación de clientes que integran los diferentes canales hasta la señalización digital, nuestras soluciones retail transforman el entorno de la tienda en una experiencia de compra más conectada y participativa. Starmount tiene su sede central en Austin, Texas, y trabaja con una clientela diversa de tiendas retail líderes en todo el mundo, tales como Pep Boys, Urban Outfitters y Home Depot. Para mayor información, visite www.starmount.com/news, lea el Blog de Starmount en www.starmountshare.com, y síganos en Twitter en www.twitter.com/starmountretail.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device. For more information, please visit https://www.mangoapps.com/.
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
Designing IoT applications is complex, but deploying them in a scalable fashion is even more complex. A scalable, API first IaaS cloud is a good start, but in order to understand the various components specific to deploying IoT applications, one needs to understand the architecture of these applications and figure out how to scale these components independently. In his session at @ThingsExpo, Nara Rajagopalan is CEO of Accelerite, will discuss the fundamental architecture of IoT applications, ...
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 18th International CloudExpo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
SYS-CON Events announced today that EastBanc Technologies will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. EastBanc Technologies has been working at the frontier of technology since 1999. Today, the firm provides full-lifecycle software development delivering flexible technology solutions that seamlessly integrate with existing systems – whether on premise or cloud. EastBanc Technologies partners with p...
SYS-CON Events announced today BZ Media LLC has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and Commercial Drone markets.
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discuss how businesses can gain an edge over competitors by empowering consumers to take control through IoT. We'll cite examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He'll also highlight how IoT can revitalize and restore outdated business models, making them profitable...
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo...
SYS-CON Events announced today the How to Create Angular 2 Clients for the Cloud Workshop, being held June 7, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified. Now it’s a component-based well-performing framework. The immersive one-day workshop led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and...
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management is a set of innovative IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mo...
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...