Welcome!

Recurring Revenue Authors: Elizabeth White, Pat Romanski, Ed Featherston, Sujoy Sen, JP Morgenthal

News Feed Item

El Grupo Unicomer implementará las soluciones móviles Starmount Engage en tiendas de 19 países: toda Centroamérica, el Caribe, Ecuador y Estados Unidos

Starmount anunció hoy que el Grupo Unicomer, una de las principales cadenas de tiendas retail en Centroamérica, el Caribe, Ecuador y Estados Unidos está implementando aplicaciones para pedidos de ventas y gestión de pedidos a través de dispositivos móviles para mejorar el servicio al cliente. El Grupo Unicomer opera más de 700 tiendas de electrodomésticos, productos electrónicos de consumo y muebles, bajo diferentes marcas en Centroamérica, el Caribe, Ecuador y Estados Unidos.

Como parte de la implementación de la solución de Oracle® para Puntos de Venta (POS) en Unicomer por parte de Starmount, se están adaptando las aplicaciones móviles de Starmount al modelo de negocios de ventas de productos de precio alto a crédito del Grupo Unicomer. Al utilizar la aplicación de POS/Sistemas de Tiendas para dispositivos móviles basada en Starmount Engage, los representantes de ventas pueden iniciar y completar las transacciones directamente desde la sala de exhibición –es decir, tomar pedidos, aceptar solicitudes de crédito, revisar las condiciones de crédito y planes de pago, y coordinar las entregas de electrodomésticos y muebles sin tener que alejarse del cliente en ningún momento.

Asimismo, el Grupo Unicomer planea implementar Starmount Connect, una plataforma de captación de compradores omnicanal que ayuda a las tiendas a ofrecer una experiencia más rica a sus clientes, así como a salvar la venta en la tienda. Al utilizar la plataforma Connect, los representantes de ventas del Grupo Unicomer tendrán acceso a comparaciones de productos, recomendaciones y comentarios acerca de los mismos, información sobre la disponibilidad de productos e información adicional. Esto los ayudará a completar las ventas y brindar una experiencia de compra mejor informada a los clientes.

Las aplicaciones de Starmount manejarán con facilidad las complejidades de usar varias monedas, idiomas y países. Asimismo, Starmount suministrará al Grupo Unicomer una sola plataforma para procesar los pedidos de ventas de todas las marcas reconocidas de la cadena, tales como La Curacao, Courts, Lucky Dollar, Almacenes Tropigas, Artefacta y Gollo, perfectamente integrada con los sistemas de punto de venta actuales y futuros.

Guillermo Simán, vicepresidente de la junta de directores y vicepresidente ejecutivo del Grupo Unicomer puntualizó: “Las nuevas aplicaciones nos ayudarán a mejorar la experiencia del cliente y el rendimiento de todas nuestras tiendas, y nos permitirán responder a nuevas oportunidades del mercado con mayor rapidez”.

Mario Fermán, vicepresidente de tecnología del Grupo Unicomer, comentó: “El Grupo Unicomer atiende a más de dos millones de clientes que realizan sus compras a crédito en toda la región, y la tecnología de Starmount es clave para que podamos brindarle al cliente los mayores niveles de satisfacción, al tiempo que modernizamos nuestras plataformas de aplicaciones generales".

Joe Pisano, presidente y vicepresidente ejecutivo de operaciones de Starmount, declaró: “El trabajo que ha realizado Starmount con el Grupo Unicomer demuestra la flexibilidad de nuestras soluciones para ventas a través de dispositivos móviles y nuestra capacidad de ayudar a las cadenas retail realizar su visión de tecnología móvil en todas sus marcas”, y agregó: “El Grupo Unicomer representa una marca muy respetada en América Latina, y Starmount ve con mucho entusiasmo el poder trabajar con ellos para adaptar nuestras soluciones móviles a su modelo único de captación de clientes”.

Acerca del Grupo Unicomer

El Grupo Unicomer (www.unicomergroup.com) consta de más de 700 tiendas de electrodomésticos, productos electrónicos de consumo y muebles, que operan bajo diferentes marcas en Centroamérica, el Caribe, Ecuador y Estados Unidos. El Grupo Unicomer es líder en tiendas retail en la región en cuanto a participación de mercado y reconocimiento de los clientes. Emplea a más de 12.000 colaboradores y cuenta con más de tres millones de pies cuadrados de área de ventas en todas sus tiendas. El Grupo Unicomer trabaja bajo los estándares éticos corporativos más estrictos, y apoya una serie de iniciativas educativas, deportivas y de responsabilidad social en las áreas más vulnerables de los países en los que opera.

Acerca de Starmount

Las soluciones de software de Starmount traen la riqueza de la Web y el poder de la tecnología móvil a la tienda, donde las cadenas retail pueden establecer interacciones más personalizadas, relevantes y dinámicas con los clientes. Desde las ventas a través de dispositivos móviles y las plataformas de captación de clientes que integran los diferentes canales hasta la señalización digital, nuestras soluciones retail transforman el entorno de la tienda en una experiencia de compra más conectada y participativa. Starmount tiene su sede central en Austin, Texas, y trabaja con una clientela diversa de tiendas retail líderes en todo el mundo, tales como Pep Boys, Urban Outfitters y Home Depot. Para mayor información, visite www.starmount.com/news, lea el Blog de Starmount en www.starmountshare.com, y síganos en Twitter en www.twitter.com/starmountretail.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
One of biggest questions about Big Data is “How do we harness all that information for business use quickly and effectively?” Geographic Information Systems (GIS) or spatial technology is about more than making maps, but adding critical context and meaning to data of all types, coming from all different channels – even sensors. In his session at @ThingsExpo, William (Bill) Meehan, director of utility solutions for Esri, will take a closer look at the current state of spatial technology and ar...
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
If you had a chance to enter on the ground level of the largest e-commerce market in the world – would you? China is the world’s most populated country with the second largest economy and the world’s fastest growing market. It is estimated that by 2018 the Chinese market will be reaching over $30 billion in gaming revenue alone. Admittedly for a foreign company, doing business in China can be challenging. Often changing laws, administrative regulations and the often inscrutable Chinese Interne...
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
SYS-CON Events announced today that CDS Global Cloud, an Infrastructure as a Service provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. CDS Global Cloud is an IaaS (Infrastructure as a Service) provider specializing in solutions for e-commerce, internet gaming, online education and other internet applications. With a growing number of data centers and network points around the world, ...
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...
Big Data has been changing the world. IoT fuels the further transformation recently. How are Big Data and IoT related? In his session at @BigDataExpo, Tony Shan, a renowned visionary and thought leader, will explore the interplay of Big Data and IoT. He will anatomize Big Data and IoT separately in terms of what, which, why, where, when, who, how and how much. He will then analyze the relationship between IoT and Big Data, specifically the drilldown of how the 4Vs of Big Data (Volume, Variety,...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...