Welcome!

Recurring Revenue Authors: Elizabeth White, Ed Featherston, PagerDuty Blog, Liz McMillan, Yakov Fain

News Feed Item

El Grupo Unicomer implementará las soluciones móviles Starmount Engage en tiendas de 19 países: toda Centroamérica, el Caribe, Ecuador y Estados Unidos

Starmount anunció hoy que el Grupo Unicomer, una de las principales cadenas de tiendas retail en Centroamérica, el Caribe, Ecuador y Estados Unidos está implementando aplicaciones para pedidos de ventas y gestión de pedidos a través de dispositivos móviles para mejorar el servicio al cliente. El Grupo Unicomer opera más de 700 tiendas de electrodomésticos, productos electrónicos de consumo y muebles, bajo diferentes marcas en Centroamérica, el Caribe, Ecuador y Estados Unidos.

Como parte de la implementación de la solución de Oracle® para Puntos de Venta (POS) en Unicomer por parte de Starmount, se están adaptando las aplicaciones móviles de Starmount al modelo de negocios de ventas de productos de precio alto a crédito del Grupo Unicomer. Al utilizar la aplicación de POS/Sistemas de Tiendas para dispositivos móviles basada en Starmount Engage, los representantes de ventas pueden iniciar y completar las transacciones directamente desde la sala de exhibición –es decir, tomar pedidos, aceptar solicitudes de crédito, revisar las condiciones de crédito y planes de pago, y coordinar las entregas de electrodomésticos y muebles sin tener que alejarse del cliente en ningún momento.

Asimismo, el Grupo Unicomer planea implementar Starmount Connect, una plataforma de captación de compradores omnicanal que ayuda a las tiendas a ofrecer una experiencia más rica a sus clientes, así como a salvar la venta en la tienda. Al utilizar la plataforma Connect, los representantes de ventas del Grupo Unicomer tendrán acceso a comparaciones de productos, recomendaciones y comentarios acerca de los mismos, información sobre la disponibilidad de productos e información adicional. Esto los ayudará a completar las ventas y brindar una experiencia de compra mejor informada a los clientes.

Las aplicaciones de Starmount manejarán con facilidad las complejidades de usar varias monedas, idiomas y países. Asimismo, Starmount suministrará al Grupo Unicomer una sola plataforma para procesar los pedidos de ventas de todas las marcas reconocidas de la cadena, tales como La Curacao, Courts, Lucky Dollar, Almacenes Tropigas, Artefacta y Gollo, perfectamente integrada con los sistemas de punto de venta actuales y futuros.

Guillermo Simán, vicepresidente de la junta de directores y vicepresidente ejecutivo del Grupo Unicomer puntualizó: “Las nuevas aplicaciones nos ayudarán a mejorar la experiencia del cliente y el rendimiento de todas nuestras tiendas, y nos permitirán responder a nuevas oportunidades del mercado con mayor rapidez”.

Mario Fermán, vicepresidente de tecnología del Grupo Unicomer, comentó: “El Grupo Unicomer atiende a más de dos millones de clientes que realizan sus compras a crédito en toda la región, y la tecnología de Starmount es clave para que podamos brindarle al cliente los mayores niveles de satisfacción, al tiempo que modernizamos nuestras plataformas de aplicaciones generales".

Joe Pisano, presidente y vicepresidente ejecutivo de operaciones de Starmount, declaró: “El trabajo que ha realizado Starmount con el Grupo Unicomer demuestra la flexibilidad de nuestras soluciones para ventas a través de dispositivos móviles y nuestra capacidad de ayudar a las cadenas retail realizar su visión de tecnología móvil en todas sus marcas”, y agregó: “El Grupo Unicomer representa una marca muy respetada en América Latina, y Starmount ve con mucho entusiasmo el poder trabajar con ellos para adaptar nuestras soluciones móviles a su modelo único de captación de clientes”.

Acerca del Grupo Unicomer

El Grupo Unicomer (www.unicomergroup.com) consta de más de 700 tiendas de electrodomésticos, productos electrónicos de consumo y muebles, que operan bajo diferentes marcas en Centroamérica, el Caribe, Ecuador y Estados Unidos. El Grupo Unicomer es líder en tiendas retail en la región en cuanto a participación de mercado y reconocimiento de los clientes. Emplea a más de 12.000 colaboradores y cuenta con más de tres millones de pies cuadrados de área de ventas en todas sus tiendas. El Grupo Unicomer trabaja bajo los estándares éticos corporativos más estrictos, y apoya una serie de iniciativas educativas, deportivas y de responsabilidad social en las áreas más vulnerables de los países en los que opera.

Acerca de Starmount

Las soluciones de software de Starmount traen la riqueza de la Web y el poder de la tecnología móvil a la tienda, donde las cadenas retail pueden establecer interacciones más personalizadas, relevantes y dinámicas con los clientes. Desde las ventas a través de dispositivos móviles y las plataformas de captación de clientes que integran los diferentes canales hasta la señalización digital, nuestras soluciones retail transforman el entorno de la tienda en una experiencia de compra más conectada y participativa. Starmount tiene su sede central en Austin, Texas, y trabaja con una clientela diversa de tiendas retail líderes en todo el mundo, tales como Pep Boys, Urban Outfitters y Home Depot. Para mayor información, visite www.starmount.com/news, lea el Blog de Starmount en www.starmountshare.com, y síganos en Twitter en www.twitter.com/starmountretail.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
When people aren’t talking about VMs and containers, they’re talking about serverless architecture. Serverless is about no maintenance. It means you are not worried about low-level infrastructural and operational details. An event-driven serverless platform is a great use case for IoT. In his session at @ThingsExpo, Animesh Singh, an STSM and Lead for IBM Cloud Platform and Infrastructure, will detail how to build a distributed serverless, polyglot, microservices framework using open source tec...
Apixio Inc. has raised $19.3 million in Series D venture capital funding led by SSM Partners with participation from First Analysis, Bain Capital Ventures and Apixio’s largest angel investor. Apixio will dedicate the proceeds toward advancing and scaling products powered by its cognitive computing platform, further enabling insights for optimal patient care. The Series D funding comes as Apixio experiences strong momentum and increasing demand for its HCC Profiler solution, which mines unstruc...
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change t...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Presidio has received the 2015 EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program. Presidio was also honored as the 2015 EMC Americas Marketing Excellence Partner of the Year and 2015 Mid-Market East Partner of the Year. The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedbac...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...