Click here to close now.

Welcome!

Oracle Authors: Elizabeth White, AppDynamics Blog, Liz McMillan, Carmen Gonzalez, William Schmarzo

News Feed Item

Rochester City School District Saves Millions of Dollars in Software Maintenance Costs with Rimini Street

Rimini Street, Inc., the leading third-party maintenance and support provider for enterprise software, including SAP AG (NYSE:SAP) software and Oracle Corporation’s (NASDAQ:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database and Hyperion software, today announced that Rochester City School District based in Rochester, New York, is saving a projected $6 million in cumulative support costs over 10 years while leveraging Rimini Street Support for PeopleSoft. Since switching annual support from Oracle to Rimini Street in 2011, the District has also benefitted from improved, more responsive service for its PeopleSoft applications. Rochester City School District, like more than 50 other public sector organizations, made the switch to Rimini Street to reduce total support costs by up to 90 percent, enabling them to meet mandated budget cuts and reallocate resources towards protecting fundamental programs and funding strategic initiatives.

Fiscal Uncertainty Remains a Challenge for Public Sector in 2013

Fiscal uncertainties at the U.S. federal, state and local levels continue to have a major influence on public sector organizations. The effects of repeated budget crises and lingering questions about longer-term solutions to current fiscal imbalances make it difficult for public sector organizations to successfully navigate today’s challenging economic conditions.

Rimini Street helps public sector organizations address these current and potential future budget challenges by replacing annual support from the software vendor with a more responsive, concierge-level support program that delivers savings of 50 percent in annual support fees, and also drives significant reductions in related support and maintenance costs with savings of up to 90 percent in total overall support costs. Rimini Street enables cost reductions beyond the 50 percent savings in annual support fees by allowing clients to run their current software releases without any required upgrades for at least 10 years and providing support for customizations, interoperability, performance and interfaces at no additional fee. Additionally, Rimini Street provides clients with a 24X7X365 premium-level service model with an assigned Primary Support Engineer (PSE) that eliminates the need for extra maintenance resources and headcount associated with inefficient, burdensome vendor support processes and policies.

These additional cost reductions drive total maintenance cost savings of 15x their current annual support fees over a decade for a typical organization switching to Rimini Street Support. For example, an organization paying the software vendor $1 million annually in support fees would realize overall savings of $1.5 million per year or $15 million in total maintenance cost savings over 10 years with Rimini Street. This dramatic reduction in total maintenance costs realized by switching to Rimini Street provides immediate budget relief, allowing public sector organizations to use the savings to retain jobs and continue to fund vital services that benefit the public.

Rimini Street Helps Rochester City School District Save Jobs and Implement Key Initiatives

Rochester City School District provides education services for nearly 32,000 students ranging from pre-Kindergarten through grade 12, including 10,000 adults in its community. As with many urban school districts around the country, the District has faced budget deficits that required cuts to fundamental educational services nearly every year.

Led by chief technology officer Annmarie Lehner, Rochester City School District moved from vendor support to Rimini Street after determining that their existing Oracle PeopleSoft system was mature and stable and able to run mission-critical operations for a decade or longer. Furthermore, after having recently upgraded to PeopleSoft 8.9 and 9.1 releases, Lehner concluded that Oracle’s expensive maintenance costs were not justified by the level of service and support they were receiving or the value being delivered in incremental upgrades.

“The move to third-party support of our PeopleSoft apps was not a decision we made lightly,” said Lehner. “However, we were facing an extremely challenging fiscal period and we knew that our current support model was not sustainable. In evaluating Rimini Street’s customer base, we received very favorable assessments of Rimini Street’s service and support and we felt confident in our decision. I would strongly urge any public sector CIO who is evaluating their organization’s enterprise software strategy to proactively consider the responsive service and substantial cost savings of third-party support.”

As a result, Rochester City School District has been able to redirect budget savings to several strategic IT initiatives that benefit its teachers and staff and help to enhance student progress and school performance overall. In 2011, Lehner’s team rolled out new functionality for its PeopleSoft system, including the ePerformance module. Additionally, the District recently licensed Oracle Business Intelligence Enterprise Edition (OBIEE) in order to implement a centralized reporting system across the District. The new platform is in the process of being rolled out to every principal, teacher and building administrator in the district.

More Than 50 Public Sector Organizations Cut Maintenance Costs with Premium-Level Support from Rimini Street

550+ organizations, including more than 50 public sector organizations, have switched to Rimini Street Support to maximize the return on their software investments. These organizations include federal institutions, state, county and city governments, health and educational institutions, non-profit organizations, public utilities and other public sector entities, such as Abilene Independent School District; Birdville Independent School District; Brazoria County, Texas; City of Eugene, Ore.; City of Flint, Mich.; City Of Louisville, Ky.; City of Ontario, Calif.; City of Santa Monica, Calif.; Cowlitz County, Wash.; Detroit City Public Schools; Douglas County, Wis.; Frederick County Government; Hillsborough County Sheriff's Office; Kansas City Missouri School District; Laramie County School District 1; Lucas County, Ohio; Michigan Education Special Services Association (MESSA); National FFA (Future Farmers of America) Organization; Oakland County, Mich.; Pittsburgh Public School District; Shawnee Mission Schools and Spokane County.

“The public sector continues to face significant budgetary hurdles to providing much-needed services for our communities, and Rimini Street is committed to partnering with these organizations to help them save up to 90 percent in total support costs over a decade and gain award-winning, premium-level services,” said Seth Ravin, Rimini Street CEO. “We are proud to be a trusted partner to Rochester City School District in their tireless efforts to provide high-quality education to their communities, and we will continue to dedicate ourselves to providing all of our clients with the most value-driven, ultra-responsive enterprise software support option in the industry.”

About Rimini Street, Inc.

Rimini Street is the leading third-party provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 10 years. Hundreds of global, Fortune 500, midmarket, and public sector organizations from virtually all industries have selected Rimini Street as their trusted, independent support provider. To learn more, please visit www.riministreet.com or call within the USA 888-870-9692 or internationally +1 702-839-9671.

Rimini Street and the Rimini Street logo are trademarks of Rimini Street, Inc. All other company and product names may be trademarks of their respective owners. Copyright © 2013. All rights reserved.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today that the "First Containers & Microservices Conference" will take place June 9-11, 2015, at the Javits Center in New York City. The “Second Containers & Microservices Conference” will take place November 3-5, 2015, at Santa Clara Convention Center, Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists will peel away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem fil...
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehe...
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
Sensor-enabled things are becoming more commonplace, precursors to a larger and more complex framework that most consider the ultimate promise of the IoT: things connecting, interacting, sharing, storing, and over time perhaps learning and predicting based on habits, behaviors, location, preferences, purchases and more. In his session at @ThingsExpo, Tom Wesselman, Director of Communications Ecosystem Architecture at Plantronics, will examine the still nascent IoT as it is coalescing, including what it is today, what it might ultimately be, the role of wearable tech, and technology gaps stil...
One of the biggest impacts of the Internet of Things is and will continue to be on data; specifically data volume, management and usage. Companies are scrambling to adapt to this new and unpredictable data reality with legacy infrastructure that cannot handle the speed and volume of data. In his session at @ThingsExpo, Don DeLoach, CEO and president of Infobright, will discuss how companies need to rethink their data infrastructure to participate in the IoT, including: Data storage: Understanding the kinds of data: structured, unstructured, big/small? Analytics: What kinds and how responsiv...
Advanced Persistent Threats (APTs) are increasing at an unprecedented rate. The threat landscape of today is drastically different than just a few years ago. Attacks are much more organized and sophisticated. They are harder to detect and even harder to anticipate. In the foreseeable future it's going to get a whole lot harder. Everything you know today will change. Keeping up with this changing landscape is already a daunting task. Your organization needs to use the latest tools, methods and expertise to guard against those threats. But will that be enough? In the foreseeable future attacks w...
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
Cloud is not a commodity. And no matter what you call it, computing doesn’t come out of the sky. It comes from physical hardware inside brick and mortar facilities connected by hundreds of miles of networking cable. And no two clouds are built the same way. SoftLayer gives you the highest performing cloud infrastructure available. One platform that takes data centers around the world that are full of the widest range of cloud computing options, and then integrates and automates everything. Join SoftLayer on June 9 at 16th Cloud Expo to learn about IBM Cloud's SoftLayer platform, explore se...
15th Cloud Expo, which took place Nov. 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, expanded the conference content of @ThingsExpo, Big Data Expo, and DevOps Summit to include two developer events. IBM held a Bluemix Developer Playground on November 5 and ElasticBox held a Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of Bluemix, its services and functionality and provide short-term introductory projects that developers can complete between sessions.
The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo – to be held June 9-11, 2015, at the Javits Center in New York City, NY – is now accepting Hackathon proposals. Hackathon sponsorship benefits include general brand exposure and increasing engagement with the developer ecosystem. At Cloud Expo 2014 Silicon Valley, IBM held the Bluemix Developer Playground on November 5 and ElasticBox held the DevOps Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of...
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
In the consumer IoT, everything is new, and the IT world of bits and bytes holds sway. But industrial and commercial realms encompass operational technology (OT) that has been around for 25 or 50 years. This grittier, pre-IP, more hands-on world has much to gain from Industrial IoT (IIoT) applications and principles. But adding sensors and wireless connectivity won’t work in environments that demand unwavering reliability and performance. In his session at @ThingsExpo, Ron Sege, CEO of Echelon, will discuss how as enterprise IT embraces other IoT-related technology trends, enterprises with i...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
We’re no longer looking to the future for the IoT wave. It’s no longer a distant dream but a reality that has arrived. It’s now time to make sure the industry is in alignment to meet the IoT growing pains – cooperate and collaborate as well as innovate. In his session at @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, will examine the key ingredients to IoT success and identify solutions to challenges the industry is facing. The deep industry expertise behind this presentation will provide attendees with a leading edge view of rapidly emerging IoT oppor...
The industrial software market has treated data with the mentality of “collect everything now, worry about how to use it later.” We now find ourselves buried in data, with the pervasive connectivity of the (Industrial) Internet of Things only piling on more numbers. There’s too much data and not enough information. In his session at @ThingsExpo, Bob Gates, Global Marketing Director, GE’s Intelligent Platforms business, to discuss how realizing the power of IoT, software developers are now focused on understanding how industrial data can create intelligence for industrial operations. Imagine ...