Click here to close now.

Welcome!

Oracle Authors: Jnan Dash, Liz McMillan, Carmen Gonzalez, Glenn Rossman, Pat Romanski

News Feed Item

Rochester City School District Saves Millions of Dollars in Software Maintenance Costs with Rimini Street

Rimini Street, Inc., the leading third-party maintenance and support provider for enterprise software, including SAP AG (NYSE:SAP) software and Oracle Corporation’s (NASDAQ:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database and Hyperion software, today announced that Rochester City School District based in Rochester, New York, is saving a projected $6 million in cumulative support costs over 10 years while leveraging Rimini Street Support for PeopleSoft. Since switching annual support from Oracle to Rimini Street in 2011, the District has also benefitted from improved, more responsive service for its PeopleSoft applications. Rochester City School District, like more than 50 other public sector organizations, made the switch to Rimini Street to reduce total support costs by up to 90 percent, enabling them to meet mandated budget cuts and reallocate resources towards protecting fundamental programs and funding strategic initiatives.

Fiscal Uncertainty Remains a Challenge for Public Sector in 2013

Fiscal uncertainties at the U.S. federal, state and local levels continue to have a major influence on public sector organizations. The effects of repeated budget crises and lingering questions about longer-term solutions to current fiscal imbalances make it difficult for public sector organizations to successfully navigate today’s challenging economic conditions.

Rimini Street helps public sector organizations address these current and potential future budget challenges by replacing annual support from the software vendor with a more responsive, concierge-level support program that delivers savings of 50 percent in annual support fees, and also drives significant reductions in related support and maintenance costs with savings of up to 90 percent in total overall support costs. Rimini Street enables cost reductions beyond the 50 percent savings in annual support fees by allowing clients to run their current software releases without any required upgrades for at least 10 years and providing support for customizations, interoperability, performance and interfaces at no additional fee. Additionally, Rimini Street provides clients with a 24X7X365 premium-level service model with an assigned Primary Support Engineer (PSE) that eliminates the need for extra maintenance resources and headcount associated with inefficient, burdensome vendor support processes and policies.

These additional cost reductions drive total maintenance cost savings of 15x their current annual support fees over a decade for a typical organization switching to Rimini Street Support. For example, an organization paying the software vendor $1 million annually in support fees would realize overall savings of $1.5 million per year or $15 million in total maintenance cost savings over 10 years with Rimini Street. This dramatic reduction in total maintenance costs realized by switching to Rimini Street provides immediate budget relief, allowing public sector organizations to use the savings to retain jobs and continue to fund vital services that benefit the public.

Rimini Street Helps Rochester City School District Save Jobs and Implement Key Initiatives

Rochester City School District provides education services for nearly 32,000 students ranging from pre-Kindergarten through grade 12, including 10,000 adults in its community. As with many urban school districts around the country, the District has faced budget deficits that required cuts to fundamental educational services nearly every year.

Led by chief technology officer Annmarie Lehner, Rochester City School District moved from vendor support to Rimini Street after determining that their existing Oracle PeopleSoft system was mature and stable and able to run mission-critical operations for a decade or longer. Furthermore, after having recently upgraded to PeopleSoft 8.9 and 9.1 releases, Lehner concluded that Oracle’s expensive maintenance costs were not justified by the level of service and support they were receiving or the value being delivered in incremental upgrades.

“The move to third-party support of our PeopleSoft apps was not a decision we made lightly,” said Lehner. “However, we were facing an extremely challenging fiscal period and we knew that our current support model was not sustainable. In evaluating Rimini Street’s customer base, we received very favorable assessments of Rimini Street’s service and support and we felt confident in our decision. I would strongly urge any public sector CIO who is evaluating their organization’s enterprise software strategy to proactively consider the responsive service and substantial cost savings of third-party support.”

As a result, Rochester City School District has been able to redirect budget savings to several strategic IT initiatives that benefit its teachers and staff and help to enhance student progress and school performance overall. In 2011, Lehner’s team rolled out new functionality for its PeopleSoft system, including the ePerformance module. Additionally, the District recently licensed Oracle Business Intelligence Enterprise Edition (OBIEE) in order to implement a centralized reporting system across the District. The new platform is in the process of being rolled out to every principal, teacher and building administrator in the district.

More Than 50 Public Sector Organizations Cut Maintenance Costs with Premium-Level Support from Rimini Street

550+ organizations, including more than 50 public sector organizations, have switched to Rimini Street Support to maximize the return on their software investments. These organizations include federal institutions, state, county and city governments, health and educational institutions, non-profit organizations, public utilities and other public sector entities, such as Abilene Independent School District; Birdville Independent School District; Brazoria County, Texas; City of Eugene, Ore.; City of Flint, Mich.; City Of Louisville, Ky.; City of Ontario, Calif.; City of Santa Monica, Calif.; Cowlitz County, Wash.; Detroit City Public Schools; Douglas County, Wis.; Frederick County Government; Hillsborough County Sheriff's Office; Kansas City Missouri School District; Laramie County School District 1; Lucas County, Ohio; Michigan Education Special Services Association (MESSA); National FFA (Future Farmers of America) Organization; Oakland County, Mich.; Pittsburgh Public School District; Shawnee Mission Schools and Spokane County.

“The public sector continues to face significant budgetary hurdles to providing much-needed services for our communities, and Rimini Street is committed to partnering with these organizations to help them save up to 90 percent in total support costs over a decade and gain award-winning, premium-level services,” said Seth Ravin, Rimini Street CEO. “We are proud to be a trusted partner to Rochester City School District in their tireless efforts to provide high-quality education to their communities, and we will continue to dedicate ourselves to providing all of our clients with the most value-driven, ultra-responsive enterprise software support option in the industry.”

About Rimini Street, Inc.

Rimini Street is the leading third-party provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 10 years. Hundreds of global, Fortune 500, midmarket, and public sector organizations from virtually all industries have selected Rimini Street as their trusted, independent support provider. To learn more, please visit www.riministreet.com or call within the USA 888-870-9692 or internationally +1 702-839-9671.

Rimini Street and the Rimini Street logo are trademarks of Rimini Street, Inc. All other company and product names may be trademarks of their respective owners. Copyright © 2013. All rights reserved.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Sensor-enabled things are becoming more commonplace, precursors to a larger and more complex framework that most consider the ultimate promise of the IoT: things connecting, interacting, sharing, storing, and over time perhaps learning and predicting based on habits, behaviors, location, preferences, purchases and more. In his session at @ThingsExpo, Tom Wesselman, Director of Communications Ecosystem Architecture at Plantronics, will examine the still nascent IoT as it is coalescing, including what it is today, what it might ultimately be, the role of wearable tech, and technology gaps stil...
With several hundred implementations of IoT-enabled solutions in the past 12 months alone, this session will focus on experience over the art of the possible. Many can only imagine the most advanced telematics platform ever deployed, supporting millions of customers, producing tens of thousands events or GBs per trip, and hundreds of TBs per month. With the ability to support a billion sensor events per second, over 30PB of warm data for analytics, and hundreds of PBs for an data analytics archive, in his session at @ThingsExpo, Jim Kaskade, Vice President and General Manager, Big Data & Ana...
In the consumer IoT, everything is new, and the IT world of bits and bytes holds sway. But industrial and commercial realms encompass operational technology (OT) that has been around for 25 or 50 years. This grittier, pre-IP, more hands-on world has much to gain from Industrial IoT (IIoT) applications and principles. But adding sensors and wireless connectivity won’t work in environments that demand unwavering reliability and performance. In his session at @ThingsExpo, Ron Sege, CEO of Echelon, will discuss how as enterprise IT embraces other IoT-related technology trends, enterprises with i...
When it comes to the Internet of Things, hooking up will get you only so far. If you want customers to commit, you need to go beyond simply connecting products. You need to use the devices themselves to transform how you engage with every customer and how you manage the entire product lifecycle. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, will show how “product relationship management” can help you leverage your connected devices and the data they generate about customer usage and product performance to deliver extremely compelling and reliabl...
The Internet of Things (IoT) is causing data centers to become radically decentralized and atomized within a new paradigm known as “fog computing.” To support IoT applications, such as connected cars and smart grids, data centers' core functions will be decentralized out to the network's edges and endpoints (aka “fogs”). As this trend takes hold, Big Data analytics platforms will focus on high-volume log analysis (aka “logs”) and rely heavily on cognitive-computing algorithms (aka “cogs”) to make sense of it all.
One of the biggest impacts of the Internet of Things is and will continue to be on data; specifically data volume, management and usage. Companies are scrambling to adapt to this new and unpredictable data reality with legacy infrastructure that cannot handle the speed and volume of data. In his session at @ThingsExpo, Don DeLoach, CEO and president of Infobright, will discuss how companies need to rethink their data infrastructure to participate in the IoT, including: Data storage: Understanding the kinds of data: structured, unstructured, big/small? Analytics: What kinds and how responsiv...
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.
Sensor-enabled things are becoming more commonplace, precursors to a larger and more complex framework that most consider the ultimate promise of the IoT: things connecting, interacting, sharing, storing, and over time perhaps learning and predicting based on habits, behaviors, location, preferences, purchases and more. In his session at @ThingsExpo, Tom Wesselman, Director of Communications Ecosystem Architecture at Plantronics, will examine the still nascent IoT as it is coalescing, including what it is today, what it might ultimately be, the role of wearable tech, and technology gaps stil...
The true value of the Internet of Things (IoT) lies not just in the data, but through the services that protect the data, perform the analysis and present findings in a usable way. With many IoT elements rooted in traditional IT components, Big Data and IoT isn’t just a play for enterprise. In fact, the IoT presents SMBs with the prospect of launching entirely new activities and exploring innovative areas. CompTIA research identifies several areas where IoT is expected to have the greatest impact.
Wearable devices have come of age. The primary applications of wearables so far have been "the Quantified Self" or the tracking of one's fitness and health status. We propose the evolution of wearables into social and emotional communication devices. Our BE(tm) sensor uses light to visualize the skin conductance response. Our sensors are very inexpensive and can be massively distributed to audiences or groups of any size, in order to gauge reactions to performances, video, or any kind of presentation. In her session at @ThingsExpo, Jocelyn Scheirer, CEO & Founder of Bionolux, will discuss ho...
Roberto Medrano, Executive Vice President at SOA Software, had reached 30,000 page views on his home page - http://RobertoMedrano.SYS-CON.com/ - on the SYS-CON family of online magazines, which includes Cloud Computing Journal, Internet of Things Journal, Big Data Journal, and SOA World Magazine. He is a recognized executive in the information technology fields of SOA, internet security, governance, and compliance. He has extensive experience with both start-ups and large companies, having been involved at the beginning of four IT industries: EDA, Open Systems, Computer Security and now SOA.
The industrial software market has treated data with the mentality of “collect everything now, worry about how to use it later.” We now find ourselves buried in data, with the pervasive connectivity of the (Industrial) Internet of Things only piling on more numbers. There’s too much data and not enough information. In his session at @ThingsExpo, Bob Gates, Global Marketing Director, GE’s Intelligent Platforms business, to discuss how realizing the power of IoT, software developers are now focused on understanding how industrial data can create intelligence for industrial operations. Imagine ...
Operational Hadoop and the Lambda Architecture for Streaming Data Apache Hadoop is emerging as a distributed platform for handling large and fast incoming streams of data. Predictive maintenance, supply chain optimization, and Internet-of-Things analysis are examples where Hadoop provides the scalable storage, processing, and analytics platform to gain meaningful insights from granular data that is typically only valuable from a large-scale, aggregate view. One architecture useful for capturing and analyzing streaming data is the Lambda Architecture, representing a model of how to analyze rea...
SYS-CON Events announced today that Vitria Technology, Inc. will exhibit at SYS-CON’s @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Vitria will showcase the company’s new IoT Analytics Platform through live demonstrations at booth #330. Vitria’s IoT Analytics Platform, fully integrated and powered by an operational intelligence engine, enables customers to rapidly build and operationalize advanced analytics to deliver timely business outcomes for use cases across the industrial, enterprise, and consumer segments.
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
SYS-CON Events announced today that Open Data Centers (ODC), a carrier-neutral colocation provider, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Open Data Centers is a carrier-neutral data center operator in New Jersey and New York City offering alternative connectivity options for carriers, service providers and enterprise customers.
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
PubNub on Monday has announced that it is partnering with IBM to bring its sophisticated real-time data streaming and messaging capabilities to Bluemix, IBM’s cloud development platform. “Today’s app and connected devices require an always-on connection, but building a secure, scalable solution from the ground up is time consuming, resource intensive, and error-prone,” said Todd Greene, CEO of PubNub. “PubNub enables web, mobile and IoT developers building apps on IBM Bluemix to quickly add scalable realtime functionality with minimal effort and cost.”
SYS-CON Events announced today that GENBAND, a leading developer of real time communications software solutions, has been named “Silver Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. The GENBAND team will be on hand to demonstrate their newest product, Kandy. Kandy is a communications Platform-as-a-Service (PaaS) that enables companies to seamlessly integrate more human communications into their Web and mobile applications - creating more engaging experiences for their customers and boosting collaboration and productiv...
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, shared some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, a...