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Oracle Authors: Carmen Gonzalez, MC Brown, Pat Romanski, Elizabeth White, TJ Randall

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Global Enterprise Social Software (ESS) Market : Global Advancements, Demand Analysis & Worldwide Market Forecasts (2013 - 2018)

NEW YORK, Feb. 18, 2013 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Global Enterprise Social Software (ESS) Market : Global Advancements, Demand Analysis & Worldwide Market Forecasts (2013 – 2018)

http://www.reportlinker.com/p01102819/Global-Enterprise-Social-Software-ESS-Market--Global-Advancements-Demand-Analysis--Worldwide-Market-Forecasts- 2013-–-2018.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Software

Enterprise Social Software (ESS) refers to a social networking layer on top of tradition collaborative tools, which enables content sharing, along with additional features such as document sharing, wikis, micro blogging, shared spaces and communities, amongst other business applications. These solutions provide enterprises with several advantages including increased transparency, better communication of business ideas and information, flexibility and performance along with simplified operations.

Rising need for enterprise internetworking amongst employees, partners, distributors, suppliers and others in the business value chain has given way to growing employment of ESS across desktops, laptops and mobile personal devices. While enterprises across the globe are looking forward to incubate ESS into their current work scenarios, ESS providers look forward to gain better competitive advantage in the emerging market by creating new technological features that facilitate the quicker adoption of these.

MarketsandMarkets believes that the need for increasing enterprise productivity, along with cost control measures is playing a pivotal role in shaping the future of enterprise social software. Even though the adoption of these tools is relatively slow due to closed mindsets of the top management ; these solutions are expected to grow steadily and have a pervasive existence across all major verticals, owing to the growing demand of 'social connectedness', on a real-time basis. These solutions are well positioned to bring businesses closer, despite time zone barriers and organizational structures. MarketsandMarkets further expects that the integration of enterprise social software tools with the existing collaborative organizational tools and applications will further enhance the growth of enterprises, while ensuring their compliance and regulatory policies.

The Enterprise Social Software (ESS) market is broadly segmented by type of deployment models: On-premise and On-demand; By type of service consumers: Small Office Home Office(SOHO), Small and Medium Businesses(SMB), Enterprises; By type of verticals: Banking and Finance Service Insurance (BFSI), Academia and Government, Healthcare and Life Sciences, Retail, High Tech and Telecommunications and other sectors; By geographies: North America(NA), Asia Pacific and China(APAC), Europe(EU), Middle East Africa(MEA) and Latin America(LA).

This research report categorizes the global market for Enterprise Social Software in each of the following sub-markets:

On the basis of Deployment and Service:

On Demand (SaaS)

On Premise

On the basis of Service Consumers:

Small Office Home Office (SOHO)

Small and Medium Businesses (SMB)

Enterprises

On the basis of Verticals:

Academia and Government

Banking, Financial Services and Insurance (BFSI)

Healthcare and Life Sciences

Retail

High Tech and Telecommunications

Others

On the basis of Geography:

North America (NA)

Europe (EU)

Middle-East Africa (MEA)

Asia-Pacific (APAC)

Latin America (LA)

TABLE OF CONTENTS

1 INTRODUCTION 20

1.1 KEY TAKE-AWAYS 201.2 REPORT DESCRIPTION 201.3 MARKETS COVERED 221.4 STAKEHOLDERS 231.5 FORECAST ASSUMPTIONS 231.6 RESEARCH METHODOLOGY 241.6.1 SECONDARY RESEARCH 241.6.2 PRIMARY RESEARCH 251.6.3 DATA TRIANGULATION 25

2 EXECUTIVE SUMMARY 26

3 MARKET OVERVIEW 28

3.1 MARKET DEFINITION 29

3.2 MARKET SEGMENTATION 30

3.3 ENTERPRISE SOCIAL SOFTWARE ECOSYSTEM 30

3.3.1 STANDALONE SOCIAL SOFTWARE SOLUTION PROVIDERS 31

3.3.2 COLLABORATION SOLUTION PROVIDERS 31

3.3.3 ENTERPRISE APPLICATION ADD-ON PROVIDERS 31

3.4 OVERALL MARKET SIZE 32

3.5 PUBLIC SOCIAL SOLUTIONS VS ENTERPRISE SOCIAL SOLUTIONS COMPARISON 33

3.6 MARKET DYNAMICS 34

3.6.1 DRIVERS 34

3.6.1.1 Enterprise social adds value to businesses 34

3.6.1.2 Accommodating features 35

3.6.1.3 Employees popular demand 35

3.6.1.4 Riding the current trend 35

3.6.2 RESTRAINTS AND CHALLENGES 35

3.6.2.1 Skeptical approach 35

3.6.2.2 Initial setup costs 36

3.6.2.3 Profusion of tools and lack of integration 36

3.6.3 OPPORTUNITIES 36

3.6.3.1 Multi-vertical focus 37

3.6.3.2 Bring your own device (BYOD) ecosystem 37

3.6.4 IMPACT ANALYSIS OF DROS 37

4 ENTERPRISE SOCIAL SOFTWARE: MARKET SIZE AND FORECAST BY DEPLOYMENT 39

4.1 INTRODUCTION 40

4.2 ON-PREMISE 42

4.2.1 OVERVIEW 42

4.2.2 MARKET SIZE AND FORECAST BY VERTICAL 42

4.2.3 MARKET SIZE AND FORECAST BY END-USER 45

4.2.4 MARKET SIZE AND FORECAST BY GEOGRAPHY 47

4.3 ON-DEMAND (SAAS) 49

4.3.1 OVERVIEW 49

4.3.2 MARKET SIZE AND FORECAST BY VERTICAL 49

4.3.3 MARKET SIZE AND FORECAST BY END-USER 51

4.3.4 MARKET SIZE AND FORECAST BY GEOGRAPHY 54

5 ENTERPRISE SOCIAL SOFTWARE: MARKET SIZE AND FORECAST BY TYPE OF SERVICE CONSUMER 56

5.1 SMALL OFFICE/HOME OFFICE (SOHO) 59

5.1.1 OVERVIEW 59

5.1.2 MARKET SIZE AND FORECAST BY VERTICAL 59

5.2 SMALL AND MEDIUM BUSINESSES (SMB) 62

5.2.1 OVERVIEW 62

5.2.2 MARKET SIZE AND FORECAST BY VERTICAL 62

5.3 ENTERPRISES 65

5.3.1 OVERVIEW 65

5.3.2 MARKET SIZE AND FORECAST BY VERTICAL 65

6 ENTERPRISE SOCIAL SOFTWARE: MARKET SIZE AND FORECAST BY TYPE OF VERTICALS 68

6.1 INTRODUCTION 69

6.2 ACADEMIA & GOVERNMENT 72

6.2.1 OVERVIEW 72

6.2.2 MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT 72

6.2.3 MARKET SIZE AND FORECAST BY TYPE OF END-USER 75

6.2.4 MARKET SIZE AND FORECAST BY GEOGRAPHY 76

6.3 BANKING, FINANCIAL SERVICES & INSURANCE (BFSI) 79

6.3.1 OVERVIEW 79

6.3.2 MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT 79

6.3.3 MARKET SIZE AND FORECAST BY TYPE OF END-USER 81

6.3.4 MARKET SIZE AND FORECAST BY TYPE OF GEOGRAPHY 83

6.4 HEALTHCARE & LIFE SCIENCES 86

6.4.1 OVERVIEW 86

6.4.2 MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT 86

6.4.3 MARKET SIZE AND FORECAST BY TYPE OF END-USER 88

6.4.4 MARKET SIZE AND FORECAST BY GEOGRAPHY 90

6.5 HIGH TECH AND TELECOMMUNICATIONS 92

6.5.1 OVERVIEW 92

6.5.2 MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT 92

6.5.3 MARKET SIZE AND FORECAST BY TYPE OF END-USER 95

6.5.4 MARKET SIZE AND FORECAST BY GEOGRAPHY 97

6.6 RETAIL 99

6.6.1 OVERVIEW 99

6.6.2 MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT 99

6.6.3 MARKET SIZE AND FORECAST BY TYPE OF END-USER 101

6.6.4 MARKET SIZE AND FORECAST BY GEOGRAPHY 103

6.7 OTHERS 105

6.7.1 OVERVIEW 105

6.7.2 MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT 106

6.7.3 MARKET SIZE AND FORECAST BY TYPE OF END-USER 108

6.7.4 MARKET SIZE AND FORECAST BY GEOGRAPHY 110

7 ENTERPRISE SOCIAL SOFTWARE: MARKET SIZE AND FORECAST BY GEOGRAPHIES 112

7.1 NORTH AMERICA(NA) 116

7.1.1 OVERVIEW 116

7.1.2 MARKET SIZE AND FORECAST BY TYPE OF END-USER 116

7.2 EUROPE (EU) 118

7.2.1 OVERVIEW 118

7.2.2 MARKET SIZE AND FORECAST BYTYPE OF END-USER 118

7.3 ASIA-PACIFIC AND JAPAN (APAC) 121

7.3.1 OVERVIEW 121

7.3.2 MARKET SIZE AND FORECAST BY TYPE OF END-USER 121

7.4 MIDDLE EAST AND AFRICA (MEA) 124

7.4.1 OVERVIEW 124

7.4.2 MARKET SIZE AND FORECAST BY TYPE OF END-USER 124

7.5 LATIN AMERICA (LA) 126

7.5.1 OVERVIEW 126

7.5.2 MARKET SIZE AND FORECAST BY TYPE OF END-USER 126

8 ENTERPRISE SOCIAL SOFTWARE: DEMAND ANALYSIS 129

8.1 TECHNOLOGY SOLUTIONS (USAGE PERCENTAGE) 130

8.1.1 DOCUMENT MANAGEMENT AND COLLABORATION 131

8.1.2 INSTANT MESSAGING 131

8.1.3 ENTERPRISE WIKIS AND SHARED SPACES 131

8.1.4 ENTERPRISE SOCIAL NETWORKING GROUPS 132

8.1.5 ENTERPRISE MICROBLOGGING 132

8.1.6 ENTERPRISE COMMUNITY AND BLOGS 132

8.2 ENTERPRISE FUNCTIONS (USAGE PERCENTAGE) 133

8.2.1 HUMAN RESOURCES (HR) 133

8.2.2 INFORMATION TECHNOLOGY (IT) 134

8.2.3 MARKETING 134

8.2.4 OPERATIONS 134

8.2.5 RESEARCH AND DEVELOPMENT (R&D) 135

8.2.6 SALES 135

8.2.7 OTHERS 136

9 ENTERPRISE SOCIAL SOFTWARE: PAIN POINTS AND FUTURE APPROACHES 137

9.1 PAIN POINTS – NOW 137

9.1.1 COMPLIANCE ISSUES 137

9.1.2 NASCENT SOCIAL BUSINESS MATURITY 137

9.1.3 LACK OF METRICS FOR BENCHMARKING 138

9.2 FUTURE FOCUS AND OPPORTUNITIES 139

9.2.1 VALUE CREATION :BY RELATIONSHIPS VS TECHNOLOGY 139

9.2.2 ENTERPRISE GOES SOCIAL 139

9.2.3 INTEGRATION OF EXISTING PLATFORMS 140

10 COMPETITIVE LANDSCAPE 141

10.1 VENTURE CAPITAL FUNDING 141

10.2 MERGERS AND ACQUISITIONS 144

10.3 JOINT VENTURE & COLLABORATIONS 158

10.4 NEW PRODUCT LAUNCHES 161

11 COMPANY PROFILES 166

11.1 ACQUIA 166

11.1.1 OVERVIEW 166

11.1.2 FINANCIALS 166

11.1.3 STRATEGY AND INSIGHTS 167

11.2 ATLASSIAN 169

11.2.1 OVERVIEW 169

11.2.2 PRODUCTS AND SERVICES 169

11.2.3 FINANCIALS 169

11.2.4 STRATEGIES AND INSIGHTS 170

11.3 ATOS ORIGINS 171

11.3.1 OVERVIEW 171

11.3.2 PRODUCTS AND SERVICES 171

11.3.3 FINANCIALS 172

11.3.4 STRATEGIES AND INSIGHTS 172

11.4 AUTODESK 173

11.4.1 OVERVIEW 173

11.4.2 FINANCIALS 174

11.4.3 STRATEGIES AND INSIGHTS 174

11.5 BROADVISION 176

11.5.1 OVERVIEW 176

11.5.2 FINANCIALS 177

11.5.3 STRATEGIES AND INSIGHTS 177

11.6 CISCO 179

11.6.1 OVERVIEW 179

11.6.2 PRODUCTS AND SOLUTIONS 179

11.6.3 FINANCIALS 180

11.6.4 STRATEGIES AND INSIGHTS 180

11.7 CITRIX 181

11.7.1 OVERVIEW 181

11.7.2 PRODUCTS AND SERVICES 181

11.7.3 FINANCIALS 182

11.7.4 STRATEGIES AND INSIGHTS 182

11.8 GOOGLE INC 183

11.8.1 OVERVIEW 183

11.8.2 FINANCIALS 183

11.8.3 STRATEGIES AND INSIGHTS 183

11.9 HARMON.IE 185

11.9.1 OVERVIEW 185

11.9.2 FINANCIALS 185

11.9.3 STRATEGY AND INSIGHTS 186

11.10 HYPEROFFICE 187

11.10.1 OVERVIEW 187

11.10.2 PRODUCTS AND SOLUTIONS 187

11.10.3 FINANCIALS 188

11.10.4 STRATEGIES AND INSIGHTS 189

11.11 IBM 190

11.11.1 OVERVIEW 190

11.11.2 PRODUCTS AND SERVICES 190

11.11.3 FINANCIALS 191

11.11.4 STRATEGIES AND INSIGHTS 191

11.12 JIVE INC 193

11.12.1 OVERVIEW 193

11.12.2 FINANCIALS 194

11.12.3 STRATEGY AND INSIGHTS 194

11.13 LIFERAY 196

11.13.1 OVERVIEW 196

11.13.2 PRODUCTS AND SERVICES 196

11.13.3 FINANCIALS 196

11.13.4 STRATEGIES AND INSIGHTS 197

11.14 LITHIUM 198

11.14.1 OVERVIEW 198

11.14.2 FINANCIALS 198

11.14.3 STRATEGIES AND INSIGHTS 198

11.15 MANGOAPPS 200

11.15.1 OVERVIEW 200

11.15.2 PRODUCTS AND SERVICES 200

11.15.3 FINANCIALS 201

11.15.4 STRATEGY AND INSIGHTS 201

11.16 MICROSOFT 202

11.16.1 OVERVIEW 202

11.16.2 PRODUCTS AND SERVICES 202

11.16.3 FINANCIALS 203

11.16.4 STRATEGIES AND INSIGHTS 203

11.17 NEWSGATOR TECHNOLOGIES 204

11.17.1 OVERVIEW 204

11.17.2 PRODUCTS AND SERVICES 204

11.17.3 FINANCIALS 205

11.17.4 STRATEGIES AND INSIGHTS 205

11.18 OPEN TEXT CORP 206

11.18.1 OVERVIEW 206

11.18.2 PRODUCTS AND SERVICES 206

11.18.3 FINANCIALS 207

11.18.4 STRATEGIES AND INSIGHTS 207

11.19 SALESFORCE 209

11.19.1 OVERVIEW 209

11.19.2 PRODUCTS AND SERVICES 209

11.19.3 FINANCIALS 210

11.19.4 STRATEGIES AND INSIGHTS 210

11.20 SOCIALTEXT 212

11.20.1 OVERVIEW 212

11.20.2 PRODUCTS/OFFERINGS 212

11.20.3 FINANCIALS 213

11.20.4 STRATEGIES AND INSIGHTS 213

11.21 TELLIGENT 215

11.21.1 OVERVIEW 215

11.21.2 PRODUCTS AND SERVICES 215

11.21.3 FINANCIALS 215

11.21.4 STRATEGIES AND INSIGHTS 216

11.22 TIBCO 217

11.22.1 OVERVIEW 217

11.22.2 PRODUCTS AND SERVICES 217

11.22.3 FINANCIALS 218

11.22.4 STRATEGIES AND INSIGHTS 218

11.23 VMWARE 220

11.23.1 OVERVIEW 220

11.23.2 PRODUCTS AND SERVICES 220

11.23.3 FINANCIALS 221

11.23.4 STRATEGIES AND INSIGHTS 221

11.24 ZYNCRO TECH 222

11.24.1 OVERVIEW 222

11.24.2 PRODUCTS AND SOLUTIONS 222

11.24.3 FINANCIALS 223

11.24.4 STRATEGIES AND INSIGHTS 223

11.25 OTHER KEY INNOVATORS 225

11.25.1 ATTACHMATE-NOVELL 225

11.25.2 DOUBLEDUTCH 225

11.25.3 IMMER-UPTODATE 226

11.25.4 INNOV8TIF SOLUTIONS 227

11.25.5 MAGNET SYSTEMS 227

11.25.6 MOXIE SOFTWARE 227

11.25.7 MZINGA 228

11.25.8 ORACLE 229

11.25.9 SABA 230

11.25.10 SAP (SUCCESSFACTORS-CUBETREE) 230

LIST OF TABLES

TABLE 1 FORECAST ASSUMPTIONS 23

TABLE 2 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE,

2013 – 2018 ($MILLION) 27

TABLE 3 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE,

2013 – 2018 ($MILLION) 32

TABLE 4 IMPACT ANALYSIS OF DROS ON THE ESN MARKET 38

TABLE 5 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE,

BY TYPE OF DEPLOYMENT, 2013 – 2018 ($MILLION) 40

TABLE 6 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE,

BY TYPE OF DEPLOYMENT, BY PROPORTION, 2013 – 2018 (%) 41

TABLE 7 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 41

TABLE 8 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE,

BY VERTICAL, 2013 – 2018 ($MILLION) 43

TABLE 9 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE

BY VERTICAL, 2013 – 2018 (Y-O-Y %) 44

TABLE 10 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE,

BY END-USER, 2013 – 2018 ($MILLION) 45

TABLE 11 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE,

BY END-USER, 2013 – 2018 (Y-O-Y %) 46

TABLE 12 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE,

BY GEOGRAPHY, 2013 – 2018 ($MILLION) 47

TABLE 13 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 48

TABLE 14 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,

BY VERTICAL, 2013 – 2018 ($MILLION) 49

TABLE 15 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,

BY VERTICAL, 2013 – 2018 (Y-O-Y %) 50

TABLE 16 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,

BY END-USER, 2013 – 2018 ($MILLION) 52

TABLE 17 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,

BY END-USER, 2013 – 2018 (Y-O-Y %) 53

TABLE 18 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,

BY GEOGRAPHY, 2013 – 2018 ($MILLION) 54

TABLE 19 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 55

TABLE 20 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY END-USER,

2013 – 2018 ($MILLION) 57

TABLE 21 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY END-USER,

BY PROPORTION, 2013 – 2018 (%) 58

TABLE 22 GLOBAL ENTERPRISE SOCIAL MARKET, BY END-USER,

2013 – 2018 (Y-O-Y %) 58

TABLE 23 GLOBAL SOHO - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 – 2018 ($MILLION) 60

TABLE 24 GLOBAL SOHO - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 – 2018 (Y-O-Y %) 61

TABLE 25 GLOBAL SMB - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 – 2018 ($MILLION) 63

TABLE 26 GLOBAL SMB - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 – 2018 (Y-O-Y %) 64

TABLE 27 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ENTERPRISES,

BY VERTICAL , 2013 – 2018 ($MILLION) 66

TABLE 28 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ENTERPRISES,

BY VERTICAL, 2013 – 2018 (Y-O-Y %) 67

TABLE 29 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL,

2013 – 2018 ($MILLION) 69

TABLE 30 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL,

BY PROPORTION, 2013 – 2018 (%) 70

TABLE 31 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL,

2013 – 2018 (Y-O-Y %) 71

TABLE 32 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT,

BY TYPE OF DEPLOYMENT, 2013 – 2018 ($MILLION) 73

TABLE 33 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 74

TABLE 34 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT,

BY TYPE END-USER, 2013 – 2018 ($MILLION) 75

TABLE 35 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT,

BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 76

TABLE 36 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT,

BY GEOGRAPHY, 2013 – 2018 ($MILLION) 77

TABLE 37 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 78

TABLE 38 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF DEPLOYMENT, 2013 – 2018 ($MILLION) 80

TABLE 39 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 80

TABLE 40 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 81

TABLE 41 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF END-USER, 2013 – 2018 ($MILLION) 82

TABLE 42 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 82

TABLE 43 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI

BY GEOGRAPHY, 2013 – 2018 ($MILLION) 84

TABLE 44 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 85

TABLE 45 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE,

BY TYPE OF DEPLOYMENT, 2013 – 2018 ($MILLION) 87

TABLE 46 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 87

TABLE 47 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE,

BY TYPE OF END-USER, 2013 – 2018 ($MILLION) 88

TABLE 48 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE,

BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 89

TABLE 49 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE,

BY GEOGRAPHY, 2013 – 2018 ($MILLION) 90

TABLE 50 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 91

TABLE 51 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF DEPLOYMENT, 2013 – 2018 ($MILLION) 93

TABLE 52 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 94

TABLE 53 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF END-USER, 2013 – 2018 ($MILLION) 95

TABLE 54 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 96

TABLE 55 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY GEOGRAPHY, 2013 – 2018 ($MILLION) 97

TABLE 56 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 98

TABLE 57 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL,

BY TYPE OF DEPLOYMENT, 2013 – 2018 ($MILLION) 100

TABLE 58 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 100

TABLE 59 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL,

BY TYPE OF END-USER, 2013 – 2018 ($MILLION) 101

TABLE 60 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL,

BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 102

TABLE 61 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL,

BY GEOGRAPHY, 2013 – 2018 ($MILLION) 103

TABLE 62 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 104

TABLE 63 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS,

BY TYPE OF DEPLOYMENT, 2013 – 2018 ($MILLION) 106

TABLE 64 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 107

TABLE 65 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS,

BY TYPE OF END-USER, 2013 – 2018 ($MILLION) 108

TABLE 66 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS,

BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 109

TABLE 67 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS,

BY GEOGRAPHY, 2013 – 2018 ($MILLION) 110

TABLE 68 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 111

TABLE 69 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY GEOGRAPHY,

2013 – 2018 ($MILLION) 113

TABLE 70 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY GEOGRAPHY,

BY PROPORTION, 2013 – 2018 (%) 114

TABLE 71 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY GEOGRAPHY,

2013 – 2018 (Y-O-Y %) 115

TABLE 72 ENTERPRISE SOCIAL MARKET REVENUE, BY NA, BY TYPE OF

END-USER, 2013 – 2018 ($MILLION) 117

TABLE 73 ENTERPRISE SOCIAL MARKET REVENUE, BY NA, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 117

TABLE 74 ENTERPRISE SOCIAL MARKET REVENUE, BY EUROPE, BY TYPE OF

END-USER, 2013 – 2018 ($MILLION) 119

TABLE 75 ENTERPRISE SOCIAL MARKET REVENUE, BY EUROPE, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 120

TABLE 76 ENTERPRISE SOCIAL MARKET REVENUE, BY APAC, BY TYPE OF

END-USER, 2013 – 2018 ($MILLION) 122

TABLE 77 ENTERPRISE SOCIAL MARKET REVENUE, BY APAC, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 123

TABLE 78 ENTERPRISE SOCIAL MARKET REVENUE, BY MEA, BY TYPE OF

END-USER, 2013 – 2018 ($MILLION) 124

TABLE 79 ENTERPRISE SOCIAL MARKET REVENUE, BY MEA, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 125

TABLE 80 ENTERPRISE SOCIAL MARKET REVENUE, BY LA, BY TYPE OF

END-USER, 2013 – 2018 ($MILLION) 127

TABLE 81 ENTERPRISE SOCIAL MARKET REVENUE, BY LA, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 127

LIST OF FIGURES

FIGURE 1 GLOBAL ENTERPRISE SOCIAL MARKET, 2013 – 2018 (Y-O-Y %) 32

FIGURE 2 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 42

FIGURE 3 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE

BY VERTICAL, 2013 – 2018 (Y-O-Y %) 44

FIGURE 4 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE,

BY END-USER, 2013 – 2018 (Y-O-Y %) 46

FIGURE 5 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 48

FIGURE 6 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,

BY VERTICAL, 2013 – 2018 (Y-O-Y %) 51

FIGURE 7 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,

BY END-USER, 2013 – 2018 (Y-O-Y %) 53

FIGURE 8 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 55

FIGURE 9 GLOBAL ENTERPRISE SOCIAL MARKET, BY END-USER,

2013 – 2018 (Y-O-Y %) 59

FIGURE 10 GLOBAL SOHO - ENTERPRISE SOCIAL MARKET REVENUE,

BY VERTICAL, 2013 – 2018 (Y-O-Y %) 61

FIGURE 11 GLOBAL SMB - ENTERPRISE SOCIAL MARKET REVENUE,

BY VERTICAL, 2013 – 2018 (Y-O-Y %) 64

FIGURE 12 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ENTERPRISES,

BY VERTICAL, 2013 – 2018 (Y-O-Y %) 67

FIGURE 13 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL,

2013 – 2018 (Y-O-Y %) 71

FIGURE 14 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 74

FIGURE 15 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT,

BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 76

FIGURE 16 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 78

FIGURE 17 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 81

FIGURE 18 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI

BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 83

FIGURE 19 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 85

FIGURE 20 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 88

FIGURE 21 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE,

BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 89

FIGURE 22 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 91

FIGURE 23 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 94

FIGURE 24 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 96

FIGURE 25 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 98

FIGURE 26 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 101

FIGURE 27 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL,

BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 102

FIGURE 28 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 104

FIGURE 29 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS,

BY TYPE OF DEPLOYMENT, 2013 – 2018 (Y-O-Y %) 107

FIGURE 30 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS,

BY TYPE OF END-USER, 2013 – 2018 (Y-O-Y %) 109

FIGURE 31 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS,

BY GEOGRAPHY, 2013 – 2018 (Y-O-Y %) 111

FIGURE 32 GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY GEOGRAPHY,

2013 – 2018 (Y-O-Y %) 115

FIGURE 33 ENTERPRISE SOCIAL MARKET REVENUE, BY NA, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 118

FIGURE 34 ENTERPRISE SOCIAL MARKET REVENUE, BY EUROPE, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 120

FIGURE 35 ENTERPRISE SOCIAL MARKET REVENUE, BY APAC, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 123

FIGURE 36 ENTERPRISE SOCIAL MARKET REVENUE, BY MEA, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 125

FIGURE 37 ENTERPRISE SOCIAL MARKET REVENUE, BY LA, BY TYPE OF

END-USER, 2013 – 2018 (Y-O-Y %) 128

FIGURE 38 ENTERPRISE SOCIAL SOFTWARE, USAGE PERCENTAGE BY FEATURES 130

FIGURE 39 ENTERPRISE SOCIAL SOFTWARE, USAGE PERCENTAGE BY FEATURES 133

To order this report:Software Industry: Global Enterprise Social Software (ESS) Market : Global Advancements, Demand Analysis & Worldwide Market Forecasts (2013 – 2018)

Nicolas Bombourg
Reportlinker
Email: [email protected]
US: (805)652-2626
Intl: +1 805-652-2626

 

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@ThingsExpo Stories

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...

Focused on this fast-growing market’s needs, Vitesse Semiconductor Corporation (Nasdaq: VTSS), a leading provider of IC solutions to advance "Ethernet Everywhere" in Carrier, Enterprise and Internet of Things (IoT) networks, introduced its IStaX™ software (VSC6815SDK), a robust protocol stack to simplify deployment and management of Industrial-IoT network applications such as Industrial Ethernet switching, surveillance, video distribution, LCD signage, intelligent sensors, and metering equipment. Leveraging technologies proven in the Carrier and Enterprise markets, IStaX is designed to work ac...
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
C-Labs LLC, a leading provider of remote and mobile access for the Internet of Things (IoT), announced the appointment of John Traynor to the position of chief operating officer. Previously a strategic advisor to the firm, Mr. Traynor will now oversee sales, marketing, finance, and operations. Mr. Traynor is based out of the C-Labs office in Redmond, Washington. He reports to Chris Muench, Chief Executive Officer. Mr. Traynor brings valuable business leadership and technology industry expertise to C-Labs. With over 30 years' experience in the high-tech sector, John Traynor has held numerous...
Bit6 today issued a challenge to the technology community implementing Web Real Time Communication (WebRTC). To leap beyond WebRTC’s significant limitations and fully leverage its underlying value to accelerate innovation, application developers need to consider the entire communications ecosystem.
The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover how hardware commoditization, the ubiquitous nature of connectivity, and the emergence of Big Data a...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada. Our partner network encompasses some 300 of the world's leading systems integrators and security s...
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what the future may hold. Mike Kavis is Vice President & Principal Cloud Architect at Cloud Technology Pa...
Smart devices that use wireless technology to exchange information with each other and with their human owners: this is the Internet of Things (IoT). This incredible level of connectivity is already transforming how we exercise, treat diseases, park our cars and access business documents. Research firm IDC projects that the IoT world of connected devices will grow to 200 billion objects by 2020. As more businesses, entrepreneurs and government entities embrace the IoT, more data will be generated daily than the already mind-boggling 2.5 quintillion bytes of data per day. However, even curren...
The Industrial Revolution in the 18th to 19th centuries was a period during which predominantly rural societies in Europe and America became industrial and urban. Advances in steam technology, transportation, mass production and the telegraph collectively transformed industry and society. Today, the Internet of Things (IoT) has the potential to once again transform industry and society just as the Industrial Revolution did. Analyst firm IDC forecasts that the IoT market will grow to $8.9 trillion by 2020 with anywhere between 30 to 50 billion connected autonomous things, making the potential g...
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world. The next @ThingsExpo will take place November 4-6, 2014, at the Santa Clara Convention Center, in Santa Clara, California. Since its launch in 2008, Cloud Expo TV commercials have been aired and CNBC, Fox News Network, and Bloomberg TV. Please enjoy our 2014 commercial.
From a software development perspective IoT is about programming "things," about connecting them with each other or integrating them with existing applications. In his session at @ThingsExpo, Yakov Fain, co-founder of Farata Systems and SuranceBay, will show you how small IoT-enabled devices from multiple manufacturers can be integrated into the workflow of an enterprise application. This is a practical demo of building a framework and components in HTML/Java/Mobile technologies to serve as a platform that can integrate new devices as they become available on the market.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Located in booth #314, the Bsquare team will present DataV demos and discuss how DataV will help customers put their data to work to improve business outcomes. DataV is unlocking new initiatives across a wide landscape of customers in industries such as industrial manufacturing, transportation, retail and mobile. The solution is designed to complement a new project start or help to enrich an existing machine investment.
The Physical Web incorporates beacons that can be put in any small retail store, for example, so that every store now has "an app" for its customers. In this Birds-of-a-Feather session at Internet of @ThingsExpo, Scott Jenson, Product Designer at Google, will discuss the Physical Web and how it is an open standard so any device can broadcast a URL wirelessly, so any phone/tablet/watch nearby can see, and rank those devices. When the user taps on one, they just go to that web page. It's really that simple. It's about thinking small, enabling micro-information (what is in my prescription bottle...
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
Whether you're a startup or a 100 year old enterprise, the Internet of Things offers a variety of new capabilities for your business. IoT style solutions can help you get closer your customers, launch new product lines and take over an industry. Some companies are dipping their toes in, but many have already taken the plunge, all while dramatic new capabilities continue to emerge. In his session at Internet of @ThingsExpo, Reid Carlberg, Senior Director, Developer Evangelism at salesforce.com, to discuss real-world use cases, patterns and opportunities you can harness today.