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Infonetics: Operators Investing in Convergent Charging to Bypass the Billing Bottleneck

Market research firm Infonetics Research released excerpts from its latest Convergent Charging Software and Services report, which tracks charging software built to handle multiple dimensions of convergence, including convergence across payment methods, service types and access networks, along with related consulting, integration, and managed services.

ANALYST NOTE

“As the rapid ramp-up in data traffic continues to strain the network, operators are looking to better correlate the value of resources consumed to the price charged,” notes Shira Levine, directing analyst for service enablement and subscriber intelligence at Infonetics Research.

“New service and payment models such as hybrid accounts, shared data plans, content packages, and location-based pricing all represent ways for operators to differentiate themselves while generating more revenue from their networks,” Levine adds. “But the bottleneck is frequently their legacy billing and charging environments.”

CONVERGENT CHARGING MARKET HIGHLIGHTS

  • The global convergent charging market, including software and services, grew 42% in 2012 to just under $1.7 billion, with healthy growth expected to continue in 2013
  • Ongoing spending slowdowns in beleaguered Western Europe are being countered by momentum in the rest of Europe, Latin America, and developed countries in Asia Pacific
  • Full-scale billing transformation projects are few and far between, with the majority of deployments occurring as a result of adjunct or overlay projects
  • Ericsson (Telcordia) leads the convergent charging market, followed closely by Huawei
  • Infonetics anticipates more replacement activity in the convergent charging space as operators rethink their existing solutions, swapping them out or augmenting them with systems that are more feature-rich, flexible, and scalable

REPORT SYNOPSIS

Infonetics’ biannual convergent charging report provides worldwide and regional market size, market share, forecasts through 2017, analysis, and trends for convergent charging software and services, and includes a convergent charging product roadmap and strategic outlook. Vendors tracked: Alcatel-Lucent, Amdocs, Convergys, Comverse, CSG Systems, Ericsson, Hewlett-Packard, Huawei, Nokia Siemens Networks, Openet, Oracle, Orga Systems, Volubill, and others. To buy the report, contact Infonetics: http://www.infonetics.com/contact.asp.

POLICY MANAGEMENT WEBINAR

Available on-demand: Leveraging Next-Gen Policy Management Solutions, presented by Infonetics analyst Shira Levine, Neustar, and Volubill: http://w.on24.com/r.htm?e=622898&s=1&k=41F236E6916B1B4218A3D3187836DBFE

RELATED RESEARCH

UPCOMING RESEARCH

Download Infonetics’ market research brochure, publication calendar, events brochure, report highlights, tables of contents, and more at http://www.infonetics.com/login.

INFONETICS WEBINARS

Visit https://www.infonetics.com/infonetics-events for details on all Infonetics webinars.

TO BUY REPORTS, CONTACT:

N. America (West), Asia, Latin America: Larry Howard, [email protected], +1 408-583-3335

N. America (East), Texas, Midwest: Scott Coyne, [email protected], +1 408-583-3395

Europe, Middle East, Africa: George Stojsavljevic, [email protected], +44 755-488-1623

Japan, South Korea, China, Taiwan: http://www.infonetics.com/contact.asp

ABOUT INFONETICS

Infonetics Research (www.infonetics.com) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete effectively. View Infonetics’ About Us slides at http://bit.ly/QUrbrV.

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