Welcome!

Recurring Revenue Authors: Zakia Bouachraoui, Elizabeth White, Pat Romanski, Carmen Gonzalez, Yeshim Deniz

News Feed Item

Thunderhead.com Expands Its Global Reach with Key Executive Appointment

Thunderhead.com, a leader in enterprise solutions for customer engagement, has today announced the appointment of Danny Rippon as Chief Solutions Officer.

This new appointment further strengthens the company’s leadership team and expertise in CRM and Customer Engagement as Thunderhead.com continues to define the enterprise customer engagement market.

As Chief Solutions Officer, Danny will be responsible for Thunderhead.com’s go-to-market strategy, which includes partner and alliances, product marketing, sales enablement and value consulting.

Danny brings a wealth of experience in leveraging strategic partnerships and alliances to deliver industry-oriented solutions and new propositions that will be instrumental in driving growth and supporting the company to meet the increasing demand for Thunderhead.com’s ONE Engagement Hub.

Previously, Danny held a number of senior positions at Oracle and Siebel, and most recently he was the Director of Business Development, at SapientNitro, Europe's #1 leading digital agency.

Commenting on his appointment, Danny Rippon said: “With my background in CRM, customer experience and the digital agency world, I recognize the unique and pioneering solution that Thunderhead.com is bringing to the market, and I am very excited about our business opportunities globally. With the ONE Engagement Hub we are defining the new market for customer engagement, and setting a new agenda for CRM. It’s exciting to be part of such a visionary organization.”

Glen Manchester, Founder and CEO, Thunderhead.com said: “We are delighted to be making this important appointment at this time, as we scale our roll out of the ONE Engagement Hub globally. Customer engagement is at the heart of digital transformation and will redefine the way the market thinks about CRM. With the ONE Engagement Hub we are driving this new agenda, and Danny will be instrumental in expanding our reach and creating the alliances and partnerships that will be essential in furthering the digital transformation agenda.”

About Thunderhead.com

Thunderhead.com provides a suite of powerful SaaS capabilities from its ONE Engagement Hub.

The ONE Engagement Hub ties together customer insight, context and journey behavior and uses these to inform interactions with customers and partners across all touchpoints.

We make it easy for customer-facing teams to design and deploy great customer journeys based on rich insight and through value-driven interactions that lead to long-term engagement.

The result is that businesses have more power to drive revenue, brand strength and differentiation by going beyond isolated interactions to create the rich customer relationships that great businesses are built on. Thunderhead.com serves its global customer base from offices located in North America, Europe and Asia-Pacific.

Learn more at www.thunderhead.com

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
The term "digital transformation" (DX) is being used by everyone for just about any company initiative that involves technology, the web, ecommerce, software, or even customer experience. While the term has certainly turned into a buzzword with a lot of hype, the transition to a more connected, digital world is real and comes with real challenges. In his opening keynote, Four Essentials To Become DX Hero Status Now, Jonathan Hoppe, Co-Founder and CTO of Total Uptime Technologies, shared that ...
Every organization is facing their own Digital Transformation as they attempt to stay ahead of the competition, or worse, just keep up. Each new opportunity, whether embracing machine learning, IoT, or a cloud migration, seems to bring new development, deployment, and management models. The results are more diverse and federated computing models than any time in our history.
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...