Welcome!

Recurring Revenue Authors: Zakia Bouachraoui, Pat Romanski, Yeshim Deniz, Elizabeth White, Xenia von Wedel

News Feed Item

New IDC MarketScape Evaluates Worldwide Utilities Mobile Field Force Management Software Vendors

IDC Energy Insights has released an IDC MarketScape study that provides utility companies (electricity, gas, water, etc.) with insights into the current capabilities and future strategies of mobile field force management (MFFM) software vendors, guiding them in planning a new MFFM implementation.

IDC MarketScape: Worldwide Utilities Mobile Field Force Management Software, 2014 Vendor Assessment (Doc #EIOS04W) provides a quantitative and qualitative assessment of the characteristics that determine a vendor's current and future success in the MFFM market. The 10 vendors evaluated in this analysis are CGI; Clevest; ClickSoftware; IFS; isMobile; Oracle; SAP; TOA Technologies; Ventyx, an ABB Company; and ViryaNet.

The study shows that:

  • Vendors are systematically enriching their product features and functionalities. Many of them have broad capabilities and a future vision that meets and anticipates the needs of utilities.
  • Different types of mobile devices and different operating systems (iOS, Android, Windows Mobile, etc.) are agnostically supported by the majority of vendors, but not yet consistently supported by all of them.
  • Mobile applications generally support text entry of various data types, dropdown lists, dependent dropdowns (reference data), complex data validation, etc.
  • The majority of vendors have deployed integrations with common GIS, EAM, CRM, and ERP systems. GPS solutions and vehicle tracking systems are also integrated. However, each MFFM solution differs in the variety of vendors' applications into which it integrates, as well as the level of available off-the-shelf adaptors.
  • Even if utilities still seem to prefer an on-premises installation, the cloud option, specifically multitenancy, is more pervasively offered by vendors, with some of them only offering cloud as a possible delivery model.

"Mobile technologies enable innovation in the area of field worker operations, positively impacting efficiency, safety, worker empowerment, and ultimately supporting the company's business goals of operational excellence as well as the reduction of opex and environmental impact," said Roberta Bigliani, Associate Vice President and head of Europe, Middle East, and Africa, IDC Energy Insights. "Utilities planning to invest in a mobile field force management application should consider this study to get a first independent assessment of software providers. Company-specific business needs, or local market context needs, should also be taken into account. Utilities' individual decisions must be taken in the context of their specific organizational and process maturity, and in consideration of the IT enterprise architecture and application strategy."

For more information about the study, or to arrange a one-on-one briefing with IDC Energy Insights' analyst team, please contact Kanupriya at +44 20 8987 7111 or by email at [email protected]. Studies are available to qualified members of the media. For information on purchasing studies, contact [email protected]; reporters should email [email protected].

About IDC MarketScape

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology uses a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScapes provide a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also gives technology buyers a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About IDC Energy Insights

IDC Energy Insights assists energy businesses and IT leaders, as well as the suppliers that serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing the utility and oil and gas industries. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world's leading technology, media, research, and events company. For more information, please visit www.idc-ei.com, email [email protected], or call 508-935-4400.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
While the focus and objectives of IoT initiatives are many and diverse, they all share a few common attributes, and one of those is the network. Commonly, that network includes the Internet, over which there isn't any real control for performance and availability. Or is there? The current state of the art for Big Data analytics, as applied to network telemetry, offers new opportunities for improving and assuring operational integrity. In his session at @ThingsExpo, Jim Frey, Vice President of S...
Rodrigo Coutinho is part of OutSystems' founders' team and currently the Head of Product Design. He provides a cross-functional role where he supports Product Management in defining the positioning and direction of the Agile Platform, while at the same time promoting model-based development and new techniques to deliver applications in the cloud.
@CloudEXPO and @ExpoDX, two of the most influential technology events in the world, have hosted hundreds of sponsors and exhibitors since our launch 10 years ago. @CloudEXPO and @ExpoDX New York and Silicon Valley provide a full year of face-to-face marketing opportunities for your company. Each sponsorship and exhibit package comes with pre and post-show marketing programs. By sponsoring and exhibiting in New York and Silicon Valley, you reach a full complement of decision makers and buyers in ...
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
LogRocket helps product teams develop better experiences for users by recording videos of user sessions with logs and network data. It identifies UX problems and reveals the root cause of every bug. LogRocket presents impactful errors on a website, and how to reproduce it. With LogRocket, users can replay problems.
Data Theorem is a leading provider of modern application security. Its core mission is to analyze and secure any modern application anytime, anywhere. The Data Theorem Analyzer Engine continuously scans APIs and mobile applications in search of security flaws and data privacy gaps. Data Theorem products help organizations build safer applications that maximize data security and brand protection. The company has detected more than 300 million application eavesdropping incidents and currently secu...
Rafay enables developers to automate the distribution, operations, cross-region scaling and lifecycle management of containerized microservices across public and private clouds, and service provider networks. Rafay's platform is built around foundational elements that together deliver an optimal abstraction layer across disparate infrastructure, making it easy for developers to scale and operate applications across any number of locations or regions. Consumed as a service, Rafay's platform elimi...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...