Welcome!

Recurring Revenue Authors: Elizabeth White, Jyoti Bansal, Kevin Benedict, Liz McMillan, Yeshim Deniz

Related Topics: Recurring Revenue, Containers Expo Blog, @CloudExpo

Recurring Revenue: Article

Right Things in Agile Project Management By @Datical | @CloudExpo

What Cannot Easily be Visualized Can Often Get Trivialized or Forgotten

Measuring the Right Things in Agile Project Management

I read a really thought-provoking article on Agile project management this morning from Mike Griffiths on his blog Leading Answers (see article here). Mike introduces the topic by explaining how he’s a huge fan of adding meaning to project management through the use of visual tools. As a self-described visual thinker, Mike admits this is “a weakness as well as a strength, because what cannot easily be visualized can often get trivialized or forgotten.”

“Plans and prototypes are great because they easily bring people together to debate and collaborate on important project elements. Since we have something to point at and annotate; discussions and agreements progress quickly because consensus making is greatly facilitated. However what about conflict management, decision making across teams, or business engagement issues? These are more difficult to visualize but arguably more important than if a web site should have a blue or a green background.“

Across every environment wherein I worked in some management capacity, ranging from conducting military operations in the heat and dust of Iraq to building an enterprise software company from the ground up, I’ve found it useful to build a visual tool when discussing new concepts or ideas. The medium has never been that important – I’ve sketched out plans on the back of an MRE box and used rocks in lieu of chalk to draw concepts on the hood of my Humvee for discussion with my soldiers, spent hours perfecting a set of slides to brief four-star generals, and drawn out straw men proposals on my white board to explain ideas at Datical. The point of these activities is echoed by Mike – “Since we have something to point at and annotate; discussions and agreements progress quickly because consensus making is greatly facilitated.”

It’s incredibly difficult to build or reach consensus around new concepts while remaining in the abstract. Humans are extremely visual creatures – supporting evidence of this can be found in the fact that humans have some of the most highly evolved eyeballs found in the entire animal kingdom. The process of sketching out a new concept for discussion is what I like to call “throwing a stake in the ground.” The concept becomes firmly planted, takes material shape, serves as a point of reference, and facilitates conversation. Once the stake is thrown, changes can be made, it can be moved, it can be scrapped altogether in favor of a different stake, etc.

This philosophy dovetails with a concept I’ve been mulling over for about a year now. The idea is that nothing actually exists until there is some frame of reference to compare it to. Consider an environment that’s a complete vacuum – there is nothing in it, no light, no heat, no mass, no time – now draw a square in the vacuum. But in this context, what are “sides?” What is “4?” What is a “right angle?” Nothing has any meaning in this context – even if you successfully drew a square in this environment there would be no other pre-existing shapes to differentiate it from. However, if you were to draw a circle beside that square in empty space, you now have the ability to compare, to differentiate – to define.

Visual tools provide a frame of reference – something that folks can lock on to, and say, “I don’t like that. Your square sucks.” And you know what? That’s fine to say, because what you’ve elicited at that point is a response, a declaration, an individual decision that can help you get to the next decision and the next decision after that. It’s A/B testing for ideas.

This is why visual tools are compelling, but Mike argues that visual tools can also be misleading – if you choose to visually describe only those things which are easy to visualize. He argues that this practice can instill a culture which misses the most important metrics in projects, because humans become fixated on what they can see, and end up trivializing that which they cannot see – “out of sight, out of mind.”

“This is why some project teams misguidedly pay lots of attention to easy to measure metrics like lines of software code written or hours worked yet fail to track things like collaboration and information sharing – that stuff is just difficult to track and influence.“

A million lines of code are useless if they don’t contribute to business objectives. However, collaboration and sharing the right information, at the right time, can help to ensure those lines of code support the business in achieving its defined goals, and that is useful.

This is important for project managers. It’s important for Agile development organizations. It’s important to the business. If the adage that “what cannot be measured, cannot be managed” is true, then there is an implied responsibility for management to carefully define what must be measured first, and only then to define the metrics to measure the “what.” If the thing being measured does not contribute to business objectives, it is a useless metric, regardless of whether or not it’s easy to visualize.

More Stories By Rex Morrow

Rex is the Marketing Director at Datical, a venture-backed software company whose solution, Datical DB, manages and simplifies database schema change management in support of high velocity application releases. Prior to Datical, Rex co-founded Texas Venture Labs, a startup accelerator at the University of Texas, and received his MBA from the McCombs School of Business. Before graduate school, Rex served as a Captain in the U.S. Army, and was awarded two bronze stars during combat deployments in Iraq.

@ThingsExpo Stories
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" ...
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
China Unicom exhibit at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE FDD, TD-LTE), fixed-line broadband, ICT, data communica...
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
SYS-CON Events announced today that Cloud Academy will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud computing technologies. Ge...
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
The taxi industry never saw Uber coming. Startups are a threat to incumbents like never before, and a major enabler for startups is that they are instantly “cloud ready.” If innovation moves at the pace of IT, then your company is in trouble. Why? Because your data center will not keep up with frenetic pace AWS, Microsoft and Google are rolling out new capabilities In his session at 20th Cloud Expo, Don Browning, VP of Cloud Architecture at Turner, will posit that disruption is inevitable for c...
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
SYS-CON Events announced today that Addteq will exhibit at SYS-CON's DevOps Summit at Cloud Expo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Addteq specializes in creating innovative solutions to solve business processes through the use of DevOps automation. Addteq was founded on the firm belief that automation is essential for successful software releases. Addteq's products and services are centered around the fundamental approach of understanding the pr...
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...