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Oracle to Implement Application for India's Idea Cellular
Global enterprise software company Oracle said it has bagged an order from Idea Cellular to implement Siebel CRM applications, which will address problems arising of the telco's extensive channel and dealer network and meet its fast-expanding customer base. Idea's strategic outsourcing partner -- IBM -- would undertake the implementation process across all channels and customer facing departments in 11 existing and two new circles of operations, Oracle said in a statement here.
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